Hi All, I'm using AI Tasks with Gemini for my Chatbot. Everything was running smooth until last night, where I started to get these errors: Cognitive - AI Generate failed: Error: Error from cognitive servicesError: All models are down: google-ai:models/gemini-1.5-flash-002, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash Cognitive - AI Generate failed: Error: Error from cognitive servicesError: All models are down: google-ai:models/gemini-1.5-flash-002, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash [Error, Error from cognitive servicesError: All models are down: google-ai:models/gemini-1.5-flash-002, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash] { input: undefined, response: { success: false, error: 'Error: All models are down: google-ai:models/gemini-1.5-flash-002, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash, google-ai:models/gemini-2.0-flash' } } {"scope":"dm"} Is anyone getting something similar? Thanks! https://cdn.discordapp.com/attachments/1393870586689880074/1393870587239338024/errorBotpress.png?ex=6874bea4&is=68736d24&hm=31ca915638b645d5ebae5d774178021759094811724837ee2eab5924a0aab9c9&

I am not able to purchase add-on, I am getting the below error. How do I proceed. https://cdn.discordapp.com/attachments/1393830090932097075/1393830091435409418/0.png?ex=687498ed&is=6873476d&hm=fc6422b0dd0b48ef38352c490ea10e4a988fd5ef4199ac65c02ac7c01c4618f1&

Hi, is any way to recover removed account? https://cdn.discordapp.com/attachments/1393718401381433385/1393718401779761202/Screenshot_2025-07-13_011838.png?ex=687430e9&is=6872df69&hm=d78893c201314b887d178ac3a8529144d6503e33945b3df9ef5dcd6ae854649b&

I'm currently facing an issue with keyword-based transitions across different flows. 📌 Here's the scenario: I have multiple flows, each with several cards. Let's say the user navigates from one card to another within Flow A. Then, the user types a keyword (which is correctly configured as a trigger in Flow B). However, instead of transitioning to the intended card in Flow B, the bot either restarts the conversation or does nothing. It seems like the keyword triggers are being recognized only within the current flow context, and not across flows. ❓ What I’ve tried: Defined keywords directly inside the target card in Flow B. Checked transitions and entry nodes. Ensured the flows are published and linked. But the keyword still doesn’t redirect from one flow to another unless already inside the correct flow. 💬 What I need help with: Is there a way to make keyword triggers global, or at least detectable from any flow context? Do I need to manually configure global transitions, or use some kind of redirection logic? Am I missing a setting or best practice here? Any help or example setups would be greatly appreciated. Thanks in advance!

I uploaded the same file a bunch of times getting an OCR process working and I'd really like to delete the files I uploaded while testing.

Hey there! 'For a couple of days I'm getting some weird errors with my chatbot on Webchat. The Logs will show

[Capture] Field validation successful! Extracted: "Unknown message of type \"webchat:conversationStarted\" on channel \"unknown\": {\"conversationId\":\"conv_01JZ56V8RYR4B4RZ3SSBP2TX6C\",\"userId\":\"user_01JZ56T2D897C0M2W328JMX5CY\"}". Input: Unknown message of type "webchat:conversationStarted" on channel "unknown": {"conversationId":"conv_01JZ56V8RYR4B4RZ3SSBP2TX6C","userId":"user_01JZ56T2D897C0M2W328JMX5CY"}

And I don't really know what's happening there. On the node it checks for questions and tries to find the answer in the KB. Anyone got some ideas?

This is caused inside an Autonomous Node code execution https://cdn.discordapp.com/attachments/1393604580964565022/1393604581321212024/image.png?ex=6873c6e8&is=68727568&hm=f7f5fc7e4a1b209fbb125b0225d805608ed2bfca12eebb2aab450cb274ca7398&

Hey, I'm having trouble with my Botpress web chat integration on my WordPress site. It works fine on desktop, but it's not showing up on mobile devices. I've checked the code and settings, but I can't figure out what's causing the issue. Can you help me fix this? Thanks!

Hi there, Is there anywhere that I can check how much each conversation is costing? I am spending so much on AI credits, i dont know why or how, Is it Emojis, Options (eg Click 1 out of 3 options) or what is it? I need to figure this out, Can i have someone take a look at this or something Not sure if this link will work - https://studio.botpress.cloud/8441a5fc-0eb5-4e55-a977-6172e5adc238 Is there some link I can send to someone to take a look at this PLEASE!

Hi there, I am building a bot for my clients, It seems like its costing a huge amount of money to run. my $5 Credit ran out super quick while testing. Can you please point me into the right direction about what to do about this? I am using the Fireworks Ai Mixtral MOE 8x7B, I Have tried using other models and they are all expensive. Does anyone have issues with this? If i upgrade to the $89 a month plan does it give me any more AI credit?

Hey everyone! 👋 I’m totally new to Botpress and have no coding background, but I’m motivated to learn. I want to build and sell custom chatbots to schools, universities, and businesses in my country. I’d really appreciate any simple roadmap or guidance that helps me understand everything — not just building bots, but also how to use the platform, tools, integrations,the difference between the free and paid plans and deployment. Thanks a lot in advance

I'm facing a confusing issue with my Botpress bot. I’ve already disabled most AI features, and when I check the bot logs for recent interactions, I consistently see: Billed Tokens: 0 | Total Cost: $0.0000 However, in the Botpress Dashboard, the AI Spend continues to decrease steadily, even though there are no token charges shown in the event logs. Here are more details: The Knowledge Base is set to manual (not auto-query). No Smart Agent, Search Agent, or Summary Agent is actively used (as far as I know). The bot responds using predefined flows, without GPT completions. There are no visible openai.createChatCompletion() calls in my visible code. Still, the AI usage count drops slowly with time, which seems incorrect. Could this be due to: Silent background processes or hidden agents? Something caching or partially triggering GPT without billing tokens? A webhook or plugin calling GPT in a way that doesn’t appear in logs? 🛑 I'd really appreciate it if someone from the team or community could help identify where this hidden AI usage is coming from — or how to completely disable any background GPT usage. .

Hello, I followed all the steps for installing the gmail integration and creating my own app on google cloud for manual authentication, but on the final step I get : Registration Failed: An unexpected error occured in the integration. Bot owners : Check logs for more informations. Integration owners : Throw a Runtime Error to return a custom error message instead.. How can i get past this?

I've created a new Action in order to build a custom API call. It is working, but the Action does a lot of steps to load the data, parse, etc. and I woudl like to message the user to give them a status update (e.g. "Now I'm loading the data, hold on it will take a minute..."). Is there a way for the message to access the chat object and send a message? Something like bp.dm.message("My message");

Every time someone types a message or chooses an option, the chatbot shows it twice in the chat. This doesn't happen in the emulator, only when we do it through the shareable link. I'm unable to understand the cause and how to fix it. I've to deliver this as a sample to a client by tomorrow. https://cdn.discordapp.com/attachments/1393244406269739059/1393244406894559232/sample_Problem_.png?ex=68727777&is=687125f7&hm=34839cc70a94a56b3acfc865752b4c020bf1041187d143d5434b6e5ea9a0e570&

My first aatempt at creating a bot and I'm having an issue (might actually be Meta not botpress!). I have a facebook page and a whatsapp business acount, but the botpress setup only gives me the option of creating a whatsapp business account, not connecting my existing whatsapp business account (even though I have been on to meta and I can see the whatsapp account is connected).

I am a newbie in this botpress, cant seem to find the error. Anyone can help me please thanks https://cdn.discordapp.com/attachments/1393208570543079496/1393208570761318420/image.png?ex=68725617&is=68710497&hm=5f114c7345f7630924e5a6dc521054a36b0e3f1933e958aab3b2ad4d06aaa2f4& https://cdn.discordapp.com/attachments/1393208570543079496/1393208571566620683/image.png?ex=68725618&is=68710498&hm=ab6f7bfbad3b9c52170ab1da8f07b65c5700d21a5fc80eeb7f50352be89adc6a&

I've an issue with my chatbot. Whenever we select a single choice option or type any message in my chatbot. It shows it twice. I'm unable to figure it out how to fix it. https://cdn.discordapp.com/attachments/1393188842613248167/1393188842915369161/sample_Problem_.png?ex=687243b8&is=6870f238&hm=b77a3ada4a41840f70a556d6cd5bb61346dd92e5323a64b2dfa0bb5155858257&

Whenever I simulate a timeout workflow, I get this error. I really don't know what the problem is. It doesn't seem to be in the timeout workflow, since I am just printing a message to the user https://cdn.discordapp.com/attachments/1393153528561795072/1393153528771645550/image.png?ex=687222d4&is=6870d154&hm=fd30478d848aa9c0fb33f6495aa0ef37ac45ae4f6a3a02c7b04c0f85ed7ebaee& https://cdn.discordapp.com/attachments/1393153528561795072/1393153529019105380/image.png?ex=687222d4&is=6870d154&hm=f8eec08bf3d23d7e1a7191974e92e8b8b59a792e8738ef2250a017cdee0a39e7&

Hi all, in my automation, I would like some help with my booking system, instead of a customer having to input a date for a booking in the format of dd/mm/yyyy/hh, I would prefer if they were to say something like "book for tomorrow at 5pm" and the bot is able to pick that up and book at that time

site is trying to access platform via https://app.botpress.cloud, but I’m running into a CORS issue. It seems that requests to partnerlinks.io are only allowed from https://sso.botpress.cloud, and because my app’s origin (https://app.botpress.cloud) doesn’t match, the browser blocks the requests. Help?

Why do you have the same nodes (standard1 and standard4) twice?

I have deleted all learning experiences. But it still shows 1/5 learning experiences being occupied.. https://cdn.discordapp.com/attachments/1392812630963650602/1392812631131164753/Bildschirmfoto_2025-07-10_um_12.17.22.png?ex=6870e558&is=686f93d8&hm=db0f82121de4669ac46756f285da3617e1a8c20f58d876cdc288542924441688&

Chatbot not responding, only in emulator it's working fine

🛠️ Hi team, I'm encountering a runtime error in my autonomous-node: Error during code execution { type: 'code_execution_exception', position: [3, 109], message: 'results is not defined', stackTrace: 'const resultsData = results?.results as any[] [];' } It looks like the variable results is not defined before this line runs: const resultsData = results?.results as any[] || []; This happens when the bot is trying to return the latest articles in response to a user request, currently it happens most of the time when I request to query information from website. What I need to to do fix this? pls give me some support. Thanks in advance! 🙏 https://cdn.discordapp.com/attachments/1392792470818914416/1392792471016177755/err_Screenshot_2025-07-10_at_15.51.40.png?ex=68717b51&is=687029d1&hm=026aa01d06362e051d3e3a5f7032acbbb4f7de1ffef530e644527ef48545869d&

Error stopping typing indicator Ke [Error]: timeout of 60000ms exceeded at nt (/var/task/customer_code.js:14:18502) at SB (/var/task/customer_code.js:14:19141) at /var/task/customer_code.js:14:167267 at runNextTicks (node:internal/process/task_queues:60:5) at listOnTimeout (node:internal/timers:545:9) at process.processTimers (node:internal/timers:519:7) at async n. [as stopTypingIndicator] (/var/task/customer_code.js:3376:7794) at async stopTypingIndicator (/var/task/customer_code.js:3376:8260) { isApiError: true, Duw to this error my code didn't execute.

Hello, i have an issue with zapier trigger card. The workflow works if i trigger from zapier. However, when test fire trigger in botpress, it does not work. Previously, it works not why suddenly not working. Looking at the logs, it seems like requesting for conversation id. report_01JZSBZ26E28R19MD7K4QQC8MA

I am getting an error mentioning 98% of my limit for Incoming messages & events is completed. But in the Usage->Monthly Summary tab It shows only 1.3k out of 2k completed. Why is there a discrepancy in this calculation? https://cdn.discordapp.com/attachments/1392738759258406922/1392738759824375851/Screenshot_2025-07-10_104538.png?ex=6870a08c&is=686f4f0c&hm=37d43e8d1f1d40639bd1744a06b055b9353296950f27cf92ac0fc9c9b6bd50c1&

I am getting an error from open ai, supposedly with the temprature of the model. When I've not messed around with it. Also it does it on a specific search only using the find rows tool. Other than that the AN works just fine. https://cdn.discordapp.com/attachments/1392577909251768352/1392577909809479820/image.png?ex=68700abe&is=686eb93e&hm=7fe459d946ea43306d369123a2d8e5002e006f1fb5acf36e1c5b40d9a2588d89&

Hi team, I’m currently migrating a bot from Botpress v12 to Botpress Cloud. In the Botpress v12, I was able to successfully trigger the file upload dialog using BOTPRESS.FILE_UPLOAD. However, I’d like the bot to prompt the user specifically for an image upload, ideally showing an image picker dialog or restricting accepted file types to images (e.g., .jpg, .png). Is there a way in Botpress Cloud to trigger an image-only upload dialog, or to validate uploaded files to ensure they are images? Any suggestions or examples would be highly appreciated. Thanks in advance!