Hi Team, I am getting the attached error at the very first node. The bot is halfway through and didnt have this error earlier. I am not able to test the bot to continue further. Can you please me fix this error. Thanks https://cdn.discordapp.com/attachments/1427406466519662622/1427406467014852649/image.png?ex=68eebf5d&is=68ed6ddd&hm=a2423b6590592efa78bf6d5b9c943d8e707fe9e9763db76674dbcb917243fbd8&

I am having trouble with the FInd Recordds card in my knowledge base search.

Hello, Currently all my "Generate content" cards are not displayed in the inspector panel and I get an error message (cf. screenshot). I tried to : - Reload page / Hard reload (cleared cache). - Change web browser. same error. Furthermore once this error happens, the inspector panel stays in this error state for all the other cards. Please note that : 1. I started building my bot a few months ago and I pause since June and now I'm back at it. 2. The bot is still functioning perfectly. 3. I'm on the free plan with some AI/LLM credits. 4. Thanks to the "Event Debugger" I was able to access the my "Generate content" cards, so I can read my prompt, but I can't do any editing. Is there anyone facing the same issue and eventually have a fix ? Thanks in advance https://cdn.discordapp.com/attachments/1427344584517750936/1427344585444819075/image.png?ex=68ee85bb&is=68ed343b&hm=8af067cecd98ba5954280cc570a134d9775c84ca22b1074a3db79c2f8b908d04&

How start conversation for more than 100 user at the same time?? Or sending template message?

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Hello Botpress friends, I have a question about customizing the chatbot’s start message. Is there a way to configure the bot to start differently based on the page URL? I’d like the conversation to understand the context of the current page. For example, if the user is on url.com/pokemon, the bot should begin with something like: “Hello, Pokémon fan! How can I help you today?” But if the user is on url.com/minecraft, it should say: “Stacked any blocks today? How can I help?” (The examples are just to illustrate the use case. 😄)

Hi, ive just tried logging into my botpress account (I also tried on incognito) and its stuck on authenticating. Also the studio is just blank. https://cdn.discordapp.com/attachments/1427197245052158013/1427197245396226100/Screenshot_2025-10-13_at_08.30.39.png?ex=68edfc83&is=68ecab03&hm=e1af27d698d3ddb4a88bce6f3f77c132184d1ae0a5bbd9a3dcb143b3c24677e3& https://cdn.discordapp.com/attachments/1427197245052158013/1427197246054858793/Screenshot_2025-10-13_at_08.30.47.png?ex=68edfc83&is=68ecab03&hm=9ae2fa880ffb5d82754675737ceca701512a8d283464740cb3f99e4363b17ae3&

Hello Everybody, My team has several legacy app using clerk/nextjs to ugrade with a chatbot. In most cases, the chatbot is going to be the main product. For us, it implies the usage should be restricted and tracked with Clerk. At the moment we are exploring possibilities, either using botpress or doing a custom bot with vercel AI SDK/openai api/Postgre/pg vector. we have two questions about Botpress: 1) how botpress is relevant for our use case ? we are not doing a support bot, more like a gpt wrapper with custom/inhouse data. 2) Is there a template somewhere with an integration of clerk with botpress? We looked at the doc but need a second opinion. We are looking for a clean long term solution. In particular we really need a proper way to control usage/access to the bot, not just a UI restriction.

I have a question about sending messages via WhatsApp using Botpress. How can I send a regular text message to the same conversation, for example, 5 minutes later, without using a WhatsApp message template (like the start conversation card)? I just want to send normal messages like the bot does, and it's fine if it's within the 24-hour session window. Are there any functions or methods I can use to achieve this? Thank you!

Hi everyone, I'm developing a WhatsApp bot and noticed that when I send interactive message buttons, WhatsApp automatically displays "Choose..." as a prompt below my message. I'm looking for a way to customize this text to something more specific like "Menu" or "Select an option". https://cdn.discordapp.com/attachments/1426792580561109073/1426792580984864880/choose.png?ex=68ec83a3&is=68eb3223&hm=7d252758a1049611874ad6e3858a2b7628c5db4715a931ce546c0f41e5657b57&

In my bot when typing message show no thing but another bot it display writting when typing message I mean in Whatsapp.

Hi! I’m testing the WhatsApp Cloud API sandbox. The dashboard says messages are sent, but none of my test numbers (even a new one) are receiving anything. Has anyone seen this before? https://cdn.discordapp.com/attachments/1426642841072959599/1426642841446121573/Screenshot_2025-10-11_204828.png?ex=68ebf82f&is=68eaa6af&hm=339b4ce865b31172e4786f4422ca73a4c0fc8887bb354fdeae6cae4e5bc19b38&

Here's my report id: report_01K79PFS96B1B5BMES7QKD2914

Hi everyone, I'm setting up my first bot and I'd like to set the default language to Italian from the start. I've looked through the Bot Settings but couldn't find a global language option. Is there a specific setting I'm missing, or do I need to handle this manually at the beginning of each conversation (for example, using the Translator Agent or an action)? Thanks in advance.

Hello! I'm building an assistant, the objetive and problem are: When a WhatsApp user messages the bot, I save their phone number, then ask info about them. On future conversations or after a timeout, I want the bot to read the phone number from the incoming event, find the existing record in my UserTable, retrieve the saved fields, and greet them by name etc... If there is no record, capture the data I've managed to save the whatsapp number on the table using event.tags.conversation['whatsapp:userPhone']; The user name and other info all that is beign saved with no issue. My main issue is I can't find a way that if the user returns after timeout I can use the whatsapp number, check if it exists, if yes use the records already saved for that user, using the phone number as identifier Is there a way to do that? I tried searching the docs and using chatgpt but i feel i'm going in circles 😢 Thanks for the helpp!! 🙂

Hello Botpress team! Your platform is awesome and looking forward to implementing it. We have our bot almost all the way configured, but one persistent issue we have is that in testing, after user submission, the loading dots show for about 2-3 seconds, but then there's another solid 3-5 seconds of load time before the bot actually shows the response. We know this will confuse users. We tried switching to different models but the timing is about the same, and we also tried using a javascript to no success. How can we make it so that the loading dots simply show until the response comes up?

I have a bot with a webhook. Inside the webhook there’s an Execute card where I need to read user and conversation scoped variables. I’m passing

conversationId

and

userId

to the webhook, but the variables come back empty. This is the report ID of a test bot: **report_01K2319T24Y7431WZNCR2PGFQE**: - When the conversation starts, I set a numeric and a string variable. - I display the variable values in the chat. - Via Postman I call the bot’s webhook with two query parameters: conversationId and userId. - When the workflow is triggered, it reads and then it writes the variables in the chat; but the values are empty string and 0 @loud-crowd-60573 @loud-crowd-60573 https://cdn.discordapp.com/attachments/1426224405343768696/1426224406048276522/image.png?ex=68ea727c&is=68e920fc&hm=1ec93a1381f500240f2b5b8a9388cca71feb3d64132b88ff16d65161e45d6a9a&

With my current plan (legacy 'pay as you go') I only have 5 improvements for my bot answers. The only upgrade option is Enterprise for $495 p/m...that's too much 🙂 I would think about upgrading to the pro version of $49 p/m if this gives me more (how many?) improve response options. Or maybe as an extra monthly add-on option. But now I am blocked with max. 5 improvements or go to 495 p/m....not really ideal. thanks! See also ticket: report_01K76YKWZXDYY6DQGQDATWNF95

I am using an Autonomous node to handle many of our users questions. When I check the LOG I repeatedly see this message : debug KnowledgeAgent hook Skipping KB: disabled for the current turn Skipping KB: disabled for the current turn {"scope":"agent-hook","agentId":"KnowledgeAgent","hookName":"conversation_turn_started"} But this is followed shortly after by info node:Autonomous1 autonomous-node Tool global.Message called successfully Tool global.Message called successfully { type: 'tool_call', started_at: 1760094040842, ended_at: 1760094040941, tool_name: 'Message', object: undefined, input: Is this because in an Autonomous node global.search is used to search the Knowledge base ? Apologies if this seems pedantic

I'm using botpress to build chatbot courses and there are several instances where I use a single choice card with a button saying "ready" or "let's go!" as a sort of line-break, so the user does not get a huge wall of text. In those instances, I do not want an AN to answer to whatever the user is saying/asking. ANs are still notoriously sticky and I can't risk the conversation path getting stuck. So to circumvent this, I'd like to block off any free input in those particular spots. I saw some tutorials on this from 2 years ago using entities from the library, but that is obviously outdated and likely wouldn't even work anymore in the first place. Anyone know how to make this happen? I've checked with Claude, it only suggests the workarounds I've already tried (creating a fallback AN that informs the user this is not the time to ask questions, and then triggers a transition).

It has been replaced by a bot , and i can't find my previous conversations that i'd like to continue...

check out this thread: https://discord.com/channels/1108396290624213082/1425549610814013612

The issue I am facing is that the autonomous node that responds to my instagram DMs, I send the first message and the bot responds twice(so 2nd and 3rd message), can not stop responding. It is able to tell when the conversation should be over, after it has sent both messages, but it will keep responding to the conversation after every message it receives with a message type of "This conversation is done" or the 3rd message over and over again. I have tried to use a boolean variable as the switch on 3rd message sent and the condition to End but even when it switches the value and the end condition is met it still doesn't stop responding. I have only worked with the prompt while setting it up and troubleshooting. I have attached the full prompt and a screenshot of the workflow.(LLM generated messages are in greek) https://cdn.discordapp.com/attachments/1425929461353943181/1425929462041546802/Screenshot_2025-10-09_223240.png?ex=68e95fcc&is=68e80e4c&hm=2ee073d9e095168b1080e816faa54fa7b006830f8bbbd3588f2553087b09aa9f& https://cdn.discordapp.com/attachments/1425929461353943181/1425929466315673600/prompt.txt?ex=68e95fcd&is=68e80e4d&hm=4bedfa787df3936408d4b4b06d093ac30454de8b32a955a35652f0774b7a5f98&

Hi everyone! 👋 I’d like to know if it’s possible to manually define or adjust the confidence threshold for intents in Botpress — for example, to control how high the confidence score needs to be before the bot picks a specific intent or flow. Is there a way to customize or override the LLM’s confidence behavior within Botpress? Also, does anyone know what the default confidence threshold currently is for intent matching — basically, how confident the model needs to be before deciding which intent to follow? Thanks a lot! 🙂

In the bot we have a few nodes where the user can upload an image/file with a file capture card and we save them in Botpress Cloud storage/files, we are having a problem when users take a picture it always saves as "image.jpg" and uploaded, the problem here its that it overriding if there's already an image/file with that name. As you can see the first one was created at certain date and just keeps updating, instead of creating a new one as this happens in different devices and users. https://cdn.discordapp.com/attachments/1425858380165021776/1425858380576194610/filelogs.png?ex=68e91d99&is=68e7cc19&hm=94a5be3ebfcf33284d43213ccf4bf4143089668800d08f7d6c70c6cadaed846f&

After we upgraded the WhatsApp integration to v4.5.3, our bot stopped responding. In WhatsApp, the messages show a "read" status (blue check marks), but the conversation is not visible in the Botpress dashboard. The issue occurs with both OAuth and Sandbox connections. Our other bot running v4.2.1 works fine. https://cdn.discordapp.com/attachments/1425549610814013612/1425554721594146987/Screenshot_2025-10-08_214200.png?ex=68e802cb&is=68e6b14b&hm=d6fad55adb6d461b61cc1d86d780fdfa079ab744b3eb96a5b7b20782a87681b1&

Hi Botpress Team, Since updating to Webchat v3.3, I’ve noticed that the

TypingIndicator

appears to be always active for every chatbot using this version. This happens regardless of whether the bot is actually “typing” or not. In the v3.2 update, the TypingIndicator behaved as expected, it only appeared while the bot was processing or sending a message. However, after the update, the indicator remains visible at all times, which can be confusing for end users. Unfortunately, we cannot switch to 3.2 because our customer has seen this Proactive Message and reeeaally wants to keep it 🥲 Does anyone else have this problem? Best regards, sq2-ls https://cdn.discordapp.com/attachments/1425507426421047336/1425507426613858354/image.png?ex=68e7d6bf&is=68e6853f&hm=2c4c2b39e567220f4a2f2c4d05c22ba4d11656c7948a605957dd1e6a8a0eab4a&

a user used the chatbot on the website and it somehow got routed back to an old version of the chatbot the was live back in July. It uses the welcome message used back in july, the old workflow for tracking, and the responses look they are being generated by gpt4o instead of Gemini flash. All of these behaviors are exclusive to the july version. Do you know how this could have happened. The conv id is conv_01K04JD1D4ETGGWPNZXXR34G9Z

Hi guys. Can you tell me why this code to delete the conversation pasted in my flow in execute code doesn't work? https://cdn.discordapp.com/attachments/1425479984452993155/1425479984679620891/IMG_8117.jpg?ex=68e7bd30&is=68e66bb0&hm=e87b5beecdd551158770383767dc4394b06c2ba3520ca48a7f1d8465509c5578&