The message sent by the user in the webchat UI is duplicated, but it is not a functional issue, since from the logs and the conversation report UI, it is not being displayed as it. We have been reported this before: https://discord.com/channels/1108396290624213082/1345407528388792371 - Browser: Chrome - SO: MacOS https://cdn.discordapp.com/attachments/1373136867310047354/1373136867779674112/image.png?ex=682950dc&is=6827ff5c&hm=a58629c929e065ffe3908f69d1dd04a9b43721d3a3248113b791bad2b5c4e450& https://cdn.discordapp.com/attachments/1373136867310047354/1373136868509614111/image.png?ex=682950dd&is=6827ff5d&hm=66efa9b8e918c0c9d33f63fa3cf9d33b08446ed3ae8c85c8c67fb3eb383ebbff&

Hello everyone; I'm using a Code-snippet plugin for Wordpress with the standard HTML. I've added the embed in the following format: . However I get different versions of the chatbot on different devices, and search engines, some of them being the oldest test version. Note: I emptied the cache on the devices many times and nothing changed. I'm not a developer so Please can soemone help me

Hello everyone; I want to create a flow that waits for user input, and if the user doesn't type anything in 2 seconds, for example, it directs them to a menu. How do I do that? thax in advance 🙂

I've been trying to change my bot's look via CSS. None of it is working for me in the preview next to the CSS code window. Any guide on how to do this?

when I tried connecting my facebook/meta account, it showed me this screen? Do you guys not allow new customers on whatsapp? https://cdn.discordapp.com/attachments/1372840627661705267/1372840628110757889/Screenshot_2025-05-16_152625.png?ex=68283cf7&is=6826eb77&hm=0b48f87990b05905099e077c3e873d8e926cdb4b9c67d31c9107e942c5f9e669&

i have made the condition, but don't works! got somenthing wrong with this condition? https://cdn.discordapp.com/attachments/1372597174780825760/1372597175179018281/image.png?ex=68275a3c&is=682608bc&hm=50152a489e6bb7874d633fb8a2b8b7bf2bd014e488026e5cba16e6ac0af62a4c& https://cdn.discordapp.com/attachments/1372597174780825760/1372597175518892072/image.png?ex=68275a3c&is=682608bc&hm=d2b0db142152e3fe7ff6f14b0102e036ab9d5ba4e7ec812759cd139a76fd1ad3&

@prehistoric-airplane-85682 @microscopic-baker-78754 @echoing-notebook-80704 https://cdn.discordapp.com/attachments/1372588665402036286/1372588666840551424/IMG_4740.jpg?ex=6827524f&is=682600cf&hm=39754d8e59a6f9b00a1ad6266452400a0721caeeab691a39559365f799b35884&

I want to deploy myGPTs to the botpress like in this video: It seems the extension is no longer available. Is there any other way? https://cdn.discordapp.com/attachments/1372570961567813693/1372570961798234112/image.png?ex=682741d2&is=6825f052&hm=a6c4c0fbc636d7e8bb56361e828a0a07760b89f2b601409d73fa7c4f60c5032d&

Can the autonomous node be given instructions to write to a table within its knowledge base during a conversation?

I wonder if anyone know how to use Generate Content card of Google ? I found nothing in documents as well as Help in Discord ?

Hi there! I was wondering if I use an OpenAI model as the LLM under my botpress bot, the data is used for training? My customer doesnt want this, and I dont know if and if yes how to do something about it. Hope you can help!

I have a prompt like this, but I’m not sure if it’s okay for it to be this long. Is it fine to use such a long prompt? https://cdn.discordapp.com/attachments/1372445133714358332/1372445133995507732/prompt.txt?ex=6826cca2&is=68257b22&hm=cdf2a36a5c3c85f065e70f7519ac83650dfe3eb43e8b107def1fcf51effb54ed&

HI guys, i need your help! I´m having a lot of trouble using a template of my Whatsapp Business account that i have integrated with my bot. In this template i´m using 8 variables for my text body, and i´m using to Call-To-Action buttons (the "visit website type") But the problem that i´m facing is that the variables of this buttons (yes, the buttons are dynamic and use varibles at the end of the link) can get put in the "started conversation" card of botpress. If i try to put them in total are 10 variables (8 of text and two of buttons), But when this part is executed it throws an error: {"message":"(#132000) Number of parameters does not match the expected number of params","type":"OAuthException","code":132000,"error_data":{"messaging_product":"whatsapp","details":"body: number of localizable_params (10) does not match the expected number of params (8)"},"fbtrace_id":"Au1RAMCtdnSFCSCguNTWCsx"}. Can someone please tell if it´s possible to use templates of whatsap with Cal-To-Action buttons that have dynamic link? I have tried with static links and they work really fine because i don´t need to send a variable with the JSON in the "start conversation" card, but i need to know if i´m missing something 😭 https://cdn.discordapp.com/attachments/1372373125890703430/1372373126184177745/metaTemplate.png?ex=68268992&is=68253812&hm=5286526a951d5ceadb75ff83104a9fa78895cadc0f48b756d2a40a4c0c635f22& https://cdn.discordapp.com/attachments/1372373125890703430/1372373126473842738/variablesTemplate.png?ex=68268992&is=68253812&hm=d5edb0a67890f6f116a69024bd49792e9da43b1c93f2361123f3e91b5a0cb739& https://cdn.discordapp.com/attachments/1372373125890703430/1372373126708592651/errorWhatsappStartConversation.png?ex=68268992&is=68253812&hm=5c349d7a2d2802260a0d8ca4b48c6c6fbfe2da202efb2eea32f1ecb8999269fc&

Problem during indexing Crawling failed - UnrecoverableError: Too many errors . Error while uploading content to the Files API for page https://www.luigi.com.gr/clogs-me-diples-tokes- trouks/p/39100/375?color=018: Ks: File with key "375 color 018.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/clogs-me-fardia-fasa- trouks/p/39098/375?color=004: Ks: File with key "375 color 004.html" is currently being indexed and cannot be updated at this time, please try again later. · Error while uploading content to the Files API for page https://www.luigi.com.gr/daxtulidi-me-anaglufo- sxima/p/37303/223?color=009: Ks: File with key "223 color 009.html" is currently being indexed and cannot be updated at this time, please try again later. · Error while uploading content to the Files API for page https://www.luigi.com.gr/daxtulidi-me-anaglufo- sxima/p/37375/223?color=009: Ks: File with key "223 color 009.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/daxtulidi-me-anoigma/p/37291/223: Ks: File with key "223.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/daxtulidi-me-strass/p/39255/223? color=011: Ks: File with key "223 color 011.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/daxtulidi-me-strifto-sxedio/p/39408/223? color=011: Ks: File with key "223 color 011.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/daxtulidi-mpoul/p/39409/223?color=011: Ks: File with key "223 color 011.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/flat-sandalia-me-alusida/p/38579/1077? color=001: Ks: File with key "1077 color 001.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/flat-sandalia-me-diakosmitiki- agkrafa/p/39487/1077: Ks: File with key "1077.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/flat-sandalia-me- strass/p/34763/1077,1266,1275,1286?color=001: Ks: File with key "1077 1266 1275 1286 color 001.html" is currently being indexed and cannot be updated at this time, please try again later. . Error while uploading content to the Files API for page https://www.luigi.com.gr/flat-sandalia-me- strass/p/34767/1077,1266,1275,1286?color=001: Ks: File with key "1077 1266 1275 1286 color 001.html" is currently being indexed and cannot be updated at this time, please try again later. https://cdn.discordapp.com/attachments/1372275837017129041/1372275837948137544/image.png?ex=68262ef7&is=6824dd77&hm=7bd41404c5017e4474e377bcdf3569b86b4ca8231f0edab777c5bd9179b6e3a9&

I want to call get API to retrieve some data from ebay, with search query is botpress summary user replacement parts. But on action i can not access input and output schema. Please help 🙏🏻 https://cdn.discordapp.com/attachments/1372249196127588514/1372249196446482523/image.png?ex=68261627&is=6824c4a7&hm=b1c6a4b4e63e3a0a7dcc88debf476597fa7eee1ef827a67cc9c56834988f656a&

I deleted all the files from my default KB (kb-2f0a7ea639) (see first screenshot) but the bot is still finding information from those old files (see second screenshot). Do I need to do something to refresh the vector DB or something? Thanks! https://cdn.discordapp.com/attachments/1372198500736962580/1372198501076828251/Screenshot_2025-05-14_075924.png?ex=6825e6f0&is=68249570&hm=273ed0f26753a21bf24d083c7117b1dba6c8f6fa5f8304e88da6e3ed489457f4& https://cdn.discordapp.com/attachments/1372198500736962580/1372198501521559703/Screenshot_2025-05-14_080405.png?ex=6825e6f0&is=68249570&hm=ae8b885c3b4bdf5593134411c16ad6a414eab3f87a35efd5966ec8ea1e7ba289&

Someone has integrated whatsapp business number into botpress? I am trying to do it but several times facebook refuse to me the display name. Please need some help.

I'm trying to force my greeting flow right after user starts conversation, meaning, when someone clicks on the chat bubble, the chatbot greets them without waiting for user input

This error message is comming in network tab error: "at: schema is invalid: data/properties/length/exclusiveMinimum must be number" https://cdn.discordapp.com/attachments/1372188442187927582/1372188442473271399/image.png?ex=6825dd92&is=68248c12&hm=394f1cd85aa313f229e37cdf7862a039cf8f83c7f0cb0feb24e4eb4cacee3c80&

instead of saying move to the moreQuestion node, say "**IMMEDIATELY** go to the

transition

tool

I'm trying to improve the natural flow of conversation in my Botpress bot. I'm wondering if there's any built-in support or external method for message batching, both for: - Receiving: the user sends multiple short messages, and the bot waits briefly, batches them, and responds once after combining; - Sending: the bot needs to queue multiple messages and deliver them as a single "batch" or in a more natural sequence, instead of flooding the chat. Is this possible using Autonomous Nodes, hooks, or any other layer in Botpress? If there's no native batching, are there any best practices or known workarounds that achieve this? Would love to hear how others have handled this kind of interaction design.

I'm building a bot that works like a SaaS product entirely via chat, running 24/7. There's no dashboard — everything happens inside the conversation: from purchase to onboarding, setup, and usage. It's not a temporary chatbot; it's a continuous service. The bot switches between two modes: - A sales mode, where it introduces the product and handles payment; - An assistant mode, where it helps users configure and use the service they've bought. The challenge I'm facing now is user data management. The bot needs to: - Keep track of each user over time (even if they leave and return days later); - Distinguish clearly between prospects and paying users; - Store custom settings per user, unlocking or hiding flows based on what they’ve paid for. - I'm trying to decide how to structure this state and data. I know Botpress offers user_variables, which are useful for session/user context. But considering the long-term nature of the service, I'm wondering if relying solely on them is a mistake — maybe I need an external database for stability and scale. Have you built something similar? How did you approach this kind of persistent architecture? If you've used both user_variables and a database together, how did you decide what goes where? Open to ideas, best practices — or even collaborations if this kind of project resonates with you.

Hey there! I'm trying to create a functionality in my chatbot that engages the user when they haven't asked a question/responded in a while. I'm wondering whether an AN can handle this or what other option there are. I'm aware of the timeout workflow, would that maybe be an option? The problem also is that the chatbot is somewhat complex, in that there's a personalization element that links to a different AN depending on the type of user chatting with the bot. So a similar personalization would need to be in place here as well. Also, I would like to retain the conversation timeout option of possible and right now I don't know how to make both of those things happen, were I to try and set it up using the timeout workflow. Any advice?

Hi everyone, I'm running into a strange issue with links sent via the Botpress webchat. When I send a link like this: https://.....lhome.sto?DB_NAME=n200.... …it appears correctly in the chat. However, when users click on it, the resulting URL in the new tab becomes: https://......lhome.sto?DB%5F_NAME=n200.... Note that DB_NAME has become DB__NAME (with two underscores instead of one). This breaks the link. Has anyone else experienced this? Could this be an encoding or sanitization issue in the webchat component? Any ideas or workarounds would be appreciated! Thanks in advance!

Hi, I need to change the email address fo my botpress account urgently as the current email will be deactivated due to PIC changes, can I please get some support on how to do this? There is no functionality for updates on the dashboard.

I've been trying to understand why I can't uncheck the switch I show on the image to "reset" or why is even the knowledge base disabled in the first place. I don't get why is disabled. I checked - the Agent - the knowledge base switch located in "home" and none work to give me an answer from the knowledge base. The answer is a Menu list I've attached to the KB as rich text and table https://cdn.discordapp.com/attachments/1372031769276186674/1372031769678843964/imagen_2025-05-13_210037772.png?ex=68254ba9&is=6823fa29&hm=79e8d1a4d90263ef051f82c2b1df89eefb46049bfae01e990c0f483a7717e910& https://cdn.discordapp.com/attachments/1372031769276186674/1372031770001936394/imagen_2025-05-13_210130763.png?ex=68254ba9&is=6823fa29&hm=90768509b9704db4b2525627d7eb72453eb7af22ea94809e1099014d4105afb6& https://cdn.discordapp.com/attachments/1372031769276186674/1372031770685345842/imagen_2025-05-13_210140714.png?ex=68254ba9&is=6823fa29&hm=313813cfa49803d25d47927563d2c3cab602776a6bbd1c5629a84c28a273518e& https://cdn.discordapp.com/attachments/1372031769276186674/1372031771016953866/imagen_2025-05-13_210203662.png?ex=68254ba9&is=6823fa29&hm=23055f32c43623ef2e3cd6676e3b9087aad56d8286b7e0f94c7f6b4d3ed203a3& https://cdn.discordapp.com/attachments/1372031769276186674/1372031771297710122/imagen_2025-05-13_210218926.png?ex=68254ba9&is=6823fa29&hm=bc4a8ac1504da5f68508cb46705ba12c045912163c0083ab47587b74b375524a& https://cdn.discordapp.com/attachments/1372031769276186674/1372031771540983888/imagen_2025-05-13_210430007.png?ex=68254ba9&is=6823fa29&hm=9f182435c764f3f808d22d848fb3aa5f23ccebf798777fa0a11fa3bb75f61b4c&

Hello world, I have a question about automatic user identification. My use case: users already log in via Microsoft Entra (Azure AD) to access an application portal. Is it possible for the Botpress chatbot to automatically recognize the user (name, email, etc.) through this authentication, without having to log in or log on to the chatbot? If so, can you tell me how to set this up or give me some tips/tutorials to get started? Thank you very much for your help!

Hi guys, im on plus plan. I installed bothe the HITL integrations as the hitl plugin. Start the HITL in a conversation CARD, succesfully delegate the chat to a human but when Im in the HUMAN IN THE LOOP tab I cant see any conversations.. whats going on? Thanks!

Hey i am not sure why its not giving me the option to delete the images of old conversation.

I just signed up for a botpress pro account. This is my first experience with the platform. I created a new bot. The Studio screen shows this "Error while configuring" next to Webchat. And if I add a new Action and click to edit it, it shows an empty dialog with Cancel and Save buttons. I even tried a VPN to see if the issue was a network one, but it didn't fix anything. https://cdn.discordapp.com/attachments/1371876595283005490/1371876595496910959/image.png?ex=6824bb24&is=682369a4&hm=da4f44af7163e08ff682d6945058d5f5fed67f251acfb54a5ef1de96e7a0ba1b&