Hi all, I am trying to revert my bot to a version that I had two weeks ago. However, I only see options to revert a few versions from yesterday. Is there any way around this? https://cdn.discordapp.com/attachments/1380303549640216607/1380303549820309504/Screenshot_2025-06-05_at_4.53.09_PM.png?ex=6843635b&is=684211db&hm=e3db30ba95a7d73bd71fe97d8ff3175f0311cd6a625f24c7e62076cea8e7cbe2&

Hi all, I’m looking for help with a Botpress setup issue. Botpress Version: v12.37.6 (self-hosted) GPT Integration: External HTTP call to OpenAI’s ChatGPT API (gpt-3.5-turbo) via a custom action We’ve successfully connected to the API — tested via curl and confirmed working. Botpress logs show no errors, and the GPT call appears to be executing, but no response is shown in the chat UI. We’ve tried: Removing the welcome_message block Simplifying the flow to just trigger the GPT call Confirming the correct bot ID and flow are loaded Still, the chat only shows the typing indicator — no message is displayed to the user. Any ideas what might be misconfigured in the flow or missing in the front-end setup? Thanks in advance!

I'm trying to transfer a workflow variable. - from a subworkflow - to the main workflow I've tried puttin the variable (@workflow.KBquestion) in the "Educator's" card (located in the main workflow) but I'm still unable to use it I know it may sound dumb not to use an User variable, but I haven't opened myself to that perspective, as I'm trying to: - get client question - pass the question from the Educator workflow to the KBSearch workflow - get an answer variable - and store both variables (question variable and answer variable) for later usage and I'm trying to use some principles from the "Advanced Bot building tutorial" ( - "Routing to other workflows") https://cdn.discordapp.com/attachments/1380248238954778775/1380248239155974294/image_2025-06-05_115947874.png?ex=68432fd7&is=6841de57&hm=867fe8a3ed9881086f95e712893daa06ba8de9773e193ea1cf9533ae204aa867& https://cdn.discordapp.com/attachments/1380248238954778775/1380248239420477553/image_2025-06-05_120052732.png?ex=68432fd8&is=6841de58&hm=04cd5a94eeec0f4e1e1b349217c0454dde8736cadf972ce650baef38ed7a8f1e&

Is it possible to use Botpress as SaaS? I have several clients and I would like them all to subscribe and use it as SaaS without me having to replicate the Botpress project on the server for each one.

Hi there, i was looking for the proper CSS class to change the background of the whole chatbot but it's not that easy to find. Can anyone tell me, please? Thanks a lot!

Hi @prehistoric-airplane-85682 , I’m using the WhatsApp integration with my agent, but I’m encountering a problem. When I send a message to the bot, it doesn’t respond. However, in the WhatsApp interface, it shows the "typing..." indicator, but the message is never sent. Interestingly, when I check the conversation in the Botpress Conversations dashboard, it shows that the bot did generate a response. I see that many of the people are facing this specific issue, which might be a bug @prehistoric-airplane-85682 . Could you please help me sort it out? Thank You

Hi everyone If anyone would be kind enough to help me with an issue i have with an automation i built on botpress, id be more than grateful

PLEASE HELP ME GUYS PLEASE OPEN THE TEXT FILE TO VIEW THE FULL CONCERN. Issue: When the user logs out, the payload in Botpress does not update with the actual payload value from the custom event on the website. https://cdn.discordapp.com/attachments/1380088990782328912/1380088991038046239/wordpress-snippets-web-to-botpress.txt?ex=68434448&is=6841f2c8&hm=1b41c975f8839f86b8431dabd0ed9a057b1e162e58026680349976ca646f4c59&

PLEASE OPEN THE TEXT FILE TO VIEW THE FULL CONCERN. Issue: When the user logs out, the payload in Botpress does not update with the actual payload value from the custom event on the website.

I would like to know if it possible to get the id of a knowledge base from it's name

I followed the instructions to integrate the agent into my site, with this embed code given to me: However, after integrating it as an HTML embed in Framer, what I used to make the website, none of the appearance and theme settings changed as I customized them.

Good day. I have created and published an AI agent, and I have noticed that the bot’s response speed is quite slow. I am currently on the Pay-as-you-go plan. Could you please clarify if this plan has limitations that might be affecting the AI bot’s speed? Additionally, would upgrading to the Plus plan improve the bot’s performance, and how noticeable would that improvement be?

i'm trying to send a body in webhook, but dont show what is in the body https://cdn.discordapp.com/attachments/1379971474298765455/1379971474676519055/image.png?ex=68422e16&is=6840dc96&hm=e204e00ebfd5d5fcae12d66f934399a5606f29f27c3465e27a7bcd54e356bf71& https://cdn.discordapp.com/attachments/1379971474298765455/1379971474949013657/image.png?ex=68422e16&is=6840dc96&hm=73434887ebf6c57a68481d1d66b31d47930699ef732d884c090bcb69c31182cc&

## EDIT: Please disregard this issue, I've fixed the issue with the following below

js
// the lines below were removed
window.botpress.on("webchat:ready", () => {
  window.botpress.open();
    });

//  the line below is added to the end of the script tag below the init call
setTimeout(() => {
  window.botpress.open();
}, 1000)

Hi! I'm trying to set up the bot in a way where the conversation automatically launches upon loading the host link. Following the embed instructions provided in the HTML div section of the docs (https://botpress.com/docs/webchat/embedding-webchat), the webchat injection doesn't seem to automatically fire off in versions 2.3 and higher, where even if I have

window.botpress.toggle()

(or

window.botpress.open()

for that matter as well) within the

window.botpress.on(webchat:ready...)

snippet, it still seems to only start the conversation when I click on the

.bpFab

widget. I am able to get the conversation to automatically open when using versions 2.2 or lower, but am concerned about functionality issues by using an older version of the injection. Just wondering if there was a way to get the window to automatically toggle on for 2.5 (or if I'm not really losing anything by using the 2.2 version)? For reference here is the .html file in question below:

html
<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>The Title</title>
    
</head>
<body>
<div id="webchat-container" style="position: relative; width: 100%; height: 100%;">
  <script src="https://cdn.botpress.cloud/webchat/v2.5/inject.js"></script>
  <script>
    console.log("Step 1") // This is logged in console

    window.botpress.on("webchat:ready", () => {
      console.log("Step 2") // Does not log in console unreachable?

//    window.botpress.open();
      window.botpress.toggle(); // both lines seem to not fire off on load for 2.3, 2.4, 2.5

      console.log("Step 3") // Does not log in console either
    });

    window.botpress.init({
    "bot init info here"
    });        
    </script>
    <style>
    #webchat-container {
      position: relative;
      width: 100%;
      height: 100%;
    }
    .bpFab {
      display: none;
    }
    .bpWebchat {
      position: absolute !important;
      top: 0 !important;
      left: 0 !important;
      right: 0 !important;
      bottom: 0 !important;
      width: 100% !important;
      height: 100% !important;
    }
     </style>
</div>
</body>
</html>

Thanks in advance!

Goal: I'm trying to modify (create) a conversation variable depending on customer's answer in a multiple choice card Problem: I've tried checking every resource on - youtube , - Botpress documentation - here but most only helps me on the showing or modifying other variables (User & Workflow, not Bot, and not creating a Conversation variable.) https://cdn.discordapp.com/attachments/1379849425731719208/1379849425987305512/image_2025-06-04_094156484.png?ex=6841bc6b&is=68406aeb&hm=2e18a25805dcdcd64dd5bf7e5e20d65889454c995eb7b5bd3ce973927d9d3ee7& https://cdn.discordapp.com/attachments/1379849425731719208/1379849426276843560/image_2025-06-04_094406346.png?ex=6841bc6b&is=68406aeb&hm=fded8974e9a3a2a07b35abb813dd26610fe79147f20c76a316d907b88bcb3d49&

Hello, we have 2 accounts, one with 2 bots, the other with 1 bot and we would like to send the bot on the account with only 1 to the other account. Is it possible?

I have a problem with my account. When I want to log in, I get a message like this: https://cdn.discordapp.com/attachments/1379822743758966954/1379822744161751050/Screenshot_20250604-150021.png?ex=6841a392&is=68405212&hm=4f6dc5b7fbee78ab478d7e0dea5016ed1b2b81c3ab9bcc87594a8d133e408f30&

how do i give hitl access to a client on a single bot?

Hi there, I've got a client on Team plan and there is a huge problem that happened on 2 different bots of the workspace : the url that should point to the parameters changes on its own without me doing anything (no updates, no changes) I talk about this url : https://files.bpcontent.cloud/2025/05/29/06/20250529060639-XXXXXXXX.js Obviously it is critical because the integrated bot does not appear anymore on the website because the previous url is not accessible anymore Also, all the parametrs (name of the bot, custom styles) are erased It has to be fixed ! thanks

Hi I'm configuring a chat bot with a single knowledge base and want to test the WhatsApp integration. My problem is, that the WhatsApp integration acts differently compared to the chat one. I do not understand how that can happen when there is only one bot set up etc. https://cdn.discordapp.com/attachments/1379750214277005363/1379750214935515176/Screenshot_2025-06-04_111323.png?ex=68416005&is=68400e85&hm=79d7339915864b80be6fdfcd3a1ab4f724060c11dcc41dc33cca5f938cbc53d9& https://cdn.discordapp.com/attachments/1379750214277005363/1379750216101793792/Screenshot_2025-06-04_111423.png?ex=68416006&is=68400e86&hm=b609b8c1a979d44dec65ef65b64fc0829dd898f07f7a5c7398c7f7f763ea62fd&

🚀 𝐅𝐮𝐥𝐥-𝐒𝐭𝐚𝐜𝐤 𝐀𝐈 𝐯𝐨𝐢𝐜𝐞 𝐀𝐠𝐞𝐧𝐭 | 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 | 𝐍𝐨-𝐜𝐨𝐝𝐞/𝐋𝐨𝐰-𝐜𝐨𝐝𝐞 👋 Hey builders – I’m your AI partner for fast, intelligent automation that works. (Fueled by ☕ and a love for smart systems.) I help startups and teams save time, scale faster, and replace manual tasks with AI agents and custom automation — from cold calling and customer support to CRM syncing and LLM flows. 🧠 What I Do: • AI Voice Agents (Vapi, Retell AI, Deepgram, Twilio) – for sales outreach, support, and scheduling • Automation (n8n, Make, Zapier, Zoho CRM) – eliminate repetitive tasks and boost ops • LLM-powered Workflows (OpenAI, Claude, LangChain) – with memory, tools, and external APIs • MVPs via FlutterFlow, Bubble, Xano, Softr – full-stack apps with zero code, built fast • Seamless Webhook/API integrations – connect your systems for smooth data flow 📌 Highlights from My Work: • https://kyzo.ai – AI voice agents for sales, built using Vapi, Retell AI & GPT-4 logic • https://www.hellohistory.ai – Chat with historical figures via LLM-powered conversations • Lead-gen automation with n8n • Designed RAG agents with Pinecone, Weaviate, and dynamic API integration • Achieved 30%+ boost in lead conversion through voice agent integration 🛠️ Tech I Use: Vapi, Retell AI, Deepgram, OpenAI, Claude, LangChain, n8n, Make, Zapier, FlutterFlow, Bubble, Xano, Pinecone, Twilio, Airtable, GHL, HubSpot, React, Next.js, Nest.js ✅ You get: 𝐓𝐨𝐩-𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐛𝐮𝐢𝐥𝐝𝐬, 𝐅𝐚𝐬𝐭 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧, 𝐃𝐚𝐢𝐥𝐲 𝐮𝐩𝐝𝐚𝐭𝐞𝐬, and 𝐋𝐨𝐧𝐠-𝐭𝐞𝐫𝐦 𝐬𝐮𝐩𝐩𝐨𝐫𝐭. I build automation you can trust to scale. Let’s build something brilliant together. DM me anytime! 🚀

Hey everyone, first-time bot builder here and complete noob 😅 I’m trying to get my bot to schedule an event via Calendly. I’ve set up the integration and used the Kitchen Sink demo as a base (also watched Matt’s video). When I test it using my own email: - I don’t receive a confirmation email from Calendly - The time slot doesn’t actually get booked on my Calendly calendar I understand that Calendly Pro is required to send confirmations via Botpress using Calendly events, but right now, I’m just trying to get the basic inbot scheduling working. Do I also need Botpress Pro for this to work properly? Or am I missing a step? (Also for context I have successfully connected Calendly and followed the integration steps) Appreciate any help or direction 🙏 https://cdn.discordapp.com/attachments/1379691741501718609/1379691742055628870/Screenshot_2025-06-04_132123.png?ex=68412990&is=683fd810&hm=c2d8cbdf111dbb69a774965c992cffe4e1dd8e67c432df3ce758765540470249&

Hi Matthew / Patrick, We have been trying for 2 weeks to change the name of our public whatsapp hitlchat integration on the hub (currently called hitlchatintegration/hitlchat). The rest of the public integrations have 'friendly' names whereas our is quite cryptic. We would like to rename it to 'HitlChat Human Hand-off' please. The current cryptic name is making it more difficult for our users to find our hitl integration within the Hub. Much appreciated! Thank you. Dale https://cdn.discordapp.com/attachments/1379667724027953193/1379667724309102692/image.png?ex=68411332&is=683fc1b2&hm=1f7effdc4c87cc813d42dd6f496ba0fb3d2004b2534cc0b903eff8ce2b6666ef&

🙏 - But at the same time, I want the user to upload an image or screenshot, and it will interpret the error being presented to the user and, with the help of AI, provide an answer and the cause of the error. - When the response is complete, it will ask if they want to generate a ticket and then generate it in JIRA, adding the following information: - Name - Problem description - Priority How can I do this? Could you please help me?

Hey. My bot is connected via twilio (SMS) and web. Often times, sms users send multiple messages quickly without waiting for a reply. This causes issues with out of order replies at times. I want my bot to delay sending replies to SMS messages by 20 seconds so it can handle multiple messages and respond to them together in one go. How do I do that using an autonomous node?

Hello, good day. I have a question regarding the workflows section in Botpress. Currently, I’m the only one with access to the main flow, but I would like to know if it’s possible to add other users so they can also edit it. I’d prefer not to share my administrator credentials, so I’m wondering if there’s a way to collaborate directly on the same flow, or if the only option is to share backups of the original project—meaning that only one person can edit the main flow at a time. Thank you in advance for your help.

Hi, see workflow from screenshot. How do I ensure bot rembers the convo rather than looping generic info? THANKS!! https://cdn.discordapp.com/attachments/1379561465190682624/1379561465434083380/image.png?ex=6840b03c&is=683f5ebc&hm=8f548e159a0c48aebde75f6516a33111947220ce493bf747f99d644d628c213a&

People, who knows how to set up a task, sending a reminder 1 hour before a meeting, in telegram, in a personal message? @botpress/scheduler seems to be needed for this. Where can I get it and how to set it up?

Hi, I subscribed to the Plus plan on May 5th, 2025, intending to use it only for one month. I was surprised to see a new charge on June 2nd, as I hadn’t planned to renew the subscription and didn’t get the chance to cancel it in time. Since I haven’t used the platform since the renewal, I kindly ask for a refund for the June billing and for the cancellation of my subscription. Thank you for your understanding and support. Best regards,

Once again, i get issues out of the blue whats app stop working for cards of choice