OK, have you checked the Logs of your bot in the BP Cloud dashboard to see if maybe there's an error happening in the workflow that's preventing the message from being sent? Also, you may want to double check that the webhook URL, verification token, and API token are all matching between the Whatsapp settings of your bot and the one you have in the Meta dashboard. If you're still having issues feel free to create a post in the #1111009377525186570 channel so we can follow up there! Espero funcione pronto 🙂