Instagram Integration
# 📖tutorials
f
Hello guys! I struggled a lot with the Instagram integration (my bot was not responding even though I followed everything the documentation said) and I've also seen a lot of comments of people struggling with it too. I finally managed to make it work and I am going to share with you how I did it so no one has to struggle with it anymore. I still haven't figured out exactly which of the steps is the one that finally did it but here are the extra steps I took: 1) I toggled the "Allow access to messages" feature on the account. 2) I toggled the "Live" app mode on the Meta for Developers portal. 3) I asked for an app review by adding a Privacy Policy URL (I created one in 5 minutes with a tool I found on Google), an app logo and the app category. Hope this helps!
a
My problem is that I'd done all of these steps but my bot doesn't work 😅 It works in the Emulator and in the browser but in IG it doesn't reply to my messages. I connected it to my IG and try texting it from other Ig accounts I have. No response.
My app is live on Facebook and I have "Allow access to mesages" ON.
t
Hi guys. I've actually asked the question why my bot doesn't respond to other people but the pages I own couple weeks ago and I found the answer. One in the General section told me that the business page should be verified from Facebook to run the bot, which is a process that takes around 3-5 days. I found that as irritating a little but yeah, do 2 offers, one for the unverified biz using Manychat, and one for the verified using Botpress (and Manychat as well).
a
Hi! Thx a lot for the provided information. You really helped me a lot with that 🙏 So I think the best option for people without the Verification will be to use pair Manychat + Botpress(as you said) I also brought this question up, that only Manychat has a dedicated "Start when a certain word was entered" feature. So Manychat+Botpress will work great!
e
Hi!. Thanks for the help, could you explain a little about how to use Manychat + BootChat?
t
No, inetgrating Manychat + Botpress together in one page will work only for the Verified ones, not the opposite (as I experienced). So, integrating Manychat works with both but it's not the case with Botpress. Hopefully Botpress can integrate with both in the future.
g
Can the integration be done only by using Botpress. I would personally like to set up a chatbot that sends a message when a user comments on a post, but not sure where to start from and what are the things I need in order to set this up right
@thousands-grass-64938
b
wwow, did anyone send verification request ? Did it helped ?
f
Hi! Can you tell me the tool you used to create the privacy policies? Thank you!
b
you just can write online privacy policies generator
t
I know if someone sent you a message with a particular keyword the botpress chatbot will start, but regarding to responding to comments I really don't know. Me personally, I find it heavy to integrate Botpress to Instagram, it requires an app verification in meta developer account to make the chatbot interact with the public, and I just needed the knowledge base feature in Botpress because Manychat doesn't support it As long as I found a way to make the Manychat bot support a knowledge base by an api call to Chatbase, I switched it this way.
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