# 💻developers


02/29/2024, 5:28 PM
Hi y'all I'm Benny I'm quite new to this, I just got to know that this product exists. It's awesome and since I'm new to this I'm struggling to find solutions. A quick question, I have configured a simple bot which asks for a confirmation like yes or no, based on the response I have to trigger an external application. For instance, if no is clicked I have to send the transcript to another system and if yes is clicked I have to call an API. does anyone know how this can be achieved? Thank you in advance guys!