Hi y'all
I'm Benny
I'm quite new to this, I just got to know that this product exists.
It's awesome and since I'm new to this I'm struggling to find solutions.
A quick question, I have configured a simple bot which asks for a confirmation like yes or no, based on the response I have to trigger an external application.
For instance, if no is clicked I have to send the transcript to another system and if yes is clicked I have to call an API.
does anyone know how this can be achieved?
Thank you in advance guys!