I've figured out how to do it; all I need to do is create a variable and use it with the @ symbol. However, a doubt that crossed my mind is whether I can make it only capture the first name when the bot writes to them. In other words, I ask for the first and last name because I need to know both, but I'd like it so that when I use @workflowFirstName_LastName, it only captures the first word, which is the first name. Is there a way to do this, or do I have to ask separately for the first name and last name, then use variables like @workflow.FirstName and @workflow.LastName?