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One thing I may add to Tom's answer. What you are ...
# 💻developers
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crooked-van-25152
09/29/2023, 3:55 PM
One thing I may add to Tom's answer. What you are looking for is human in the loop. This is a highly requested feature that the team is working on. But yes, Botpress is a chatbot company, not a live chat company.
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