Hi Guys! I am completely newbie when it comes to AI - I have my own Marketing Agency and I am creating chatbots now to sell it to the clients as well. I was wondering if it's possible to prompt my botpress chatbot to a level where it will be able to identify and reply to new customers who come from the ads for the first time and to provide customer support to recurring costumers on the same WhatsApp number? Kinda assuming two different personalities...? If yes, any tip on how to do it? Thanks! 🙂