If you have a problem to do click on some part of the buttons or dropdowns, this happens because the "back" option is hidden but is under the place. To fix this, you need to go to styles on Webchat config and add the following code. .bpMessageListScrollDownButtonContainer { display:none !important; } https://cdn.discordapp.com/attachments/1273683020708053154/1273683020913836062/image.png?ex=66bf8140&is=66be2fc0&hm=949c15ad10a3692464b2bd1133bbe896121de0534b6a7ba9912a85a8c0f32333& https://cdn.discordapp.com/attachments/1273683020708053154/1273683021278609478/image.png?ex=66bf8140&is=66be2fc0&hm=64c33db3516f74b480ca4b8102e66fa2d5ce715031c1075949933c0b592a2426& https://cdn.discordapp.com/attachments/1273683020708053154/1273683021626605715/image.png?ex=66bf8140&is=66be2fc0&hm=aa5a99346ccb3761af2b0585d08d20e55cb045ebf9e6c91cbdab898304cc5974&