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**Understanding the conversation history
# 💼business-inquiries
a
Understanding the conversation history I find the conversation history difficult to navigate and extract important info from. Basically I'm trying to understand how many actual conversations my bot has been having. I literally just redeployed the bot (I took it off the site for a bit), but I see there were "conversations" even when it wasn't online. What triggers a "conversation" technically? Is it simply the chat button being clicked, even if they send nothing to it? And if there is any way to filter for conversations that actually had some substance to them? For example: "Chat history is longer than X characters" so you could filter for conversations that actually messages going back and forth. https://cdn.discordapp.com/attachments/1174812513636987042/1285964901126508667/image.png?ex=66ed8124&is=66ec2fa4&hm=3decd3e38d0b847cb12fdcbadc033c00ae8d8c7586e38470cfbf690db6522322&
b
these are great upgrades to the existing conversation history window - can you post them in #1111026806254993459?
a
Great minds think alike, made a proper ticket for it this morning 🤝