How to start a WhatsApp Conversation from your Bot
# 📖tutorialsl
limited-pencil-78283
11/12/2024, 3:54 AMThis tutorial will help you understand how to start a conversation from your Bot connected to WhatsApp and the considerations you need to have.
Pardon my errors - and cross referencing META & Botpress in some places... your feedback is much appreciated
Update: the address was from the KB
c
calm-planet-39362
04/01/2025, 11:54 AMHey @limited-pencil-78283 I have setup the WhatsApp bot with a knowledge base. I want to capture the customers phone number and i want to segregate them based on a few attributes. How do I do that?
l
limited-pencil-78283
04/01/2025, 1:07 PMuser.phoneNumber = event.tags.conversation['whatsapp:userPhone']
user.customerName = event?.tags?.user?.['whatsapp:name']
for getting the customer phone number and name. Let me know what specific segregation are you looking for
c
calm-planet-39362
04/02/2025, 2:15 PMWhere does this needs to be inserted in the bot studio?
l
limited-pencil-78283
04/02/2025, 2:22 PMIn the first node after start
c
calm-planet-39362
04/02/2025, 2:31 PMInside execute code card?
l
limited-pencil-78283
04/02/2025, 4:37 PMYes
c
calm-planet-39362
04/02/2025, 4:38 PMThis will on a new workflow? And not the main workflow? Also where will find these stored in tables?
6 Views