Hey everyone
I recently built an AI-powered restaurant reservation system in Botpress and have been stress-testing it against real operational workflows and edge cases.
Current architecture includes:
* multi-flow conversational routing
* reservation / cancellation / modification flows
* waitlist management
* autonomous FAQ agent
* human handoff escalation
* conflict detection for booking slots
* Google Calendar integration
* table/database persistence
* error recovery + retry handling
* timezone/date parsing logic
* dynamic slot generation
One of the biggest challenges so far has been balancing autonomous AI behavior with deterministic workflow logic without causing state conflicts or unwanted data capture across nodes.
Right now I’m mainly looking for:
* feedback on architecture/scalability
* best practices for production-grade Botpress deployments
* handling edge-case conversational recovery
* integration optimization ideas
* general feedback from other builders working on AI agents/workflow automation
Would love to connect with other developers building operational AI systems or conversational automation tools 🙌