Yup! It would honestly prevent these situations in the screenshot. I want to use a forum as a last result for a search, so only if it fails the initial search in a different KB does it fall back to the next. Unfortanetly, there is no way of triggering the KB with the previous message. I just trick the user into thinking the need to rephrase the question. What's worse, is I can't then take both sentences and trigger the KB search :/ Have to go to external storage