Are there any documentation on Handoff Feature to ...
# 🤝help
r
Is there any documentation on this?
would like to understand how to integrate a live chat to a human
n
Same here but haven't found the answer yet. Have read somewhere that Botpress can connect with rocket.chat to use their chat function and answer with Botpress but also hand off to a human. But don't know for sure.
c
@refined-memory-3044 @nutritious-sundown-33669 No documentation on this as the team is currently working on this exact feature... At this moment in time, there's a way to do the handoff with the Intercom integration. @acceptable-gold-88171 please correct me if I'm wrong.
a
yes, @refined-memory-3044 are you using intercom?
r
not at the moment
the only way for live chat with human is through intercom?
c
At this moment yes, Intercom is the only way @refined-memory-3044
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