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#🤝help
What node to connect to if knowledge base can't generate answer?
# 🤝help
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rhythmic-dentist-45301

07/07/2023, 11:14 PM
I'm in a pickle myself at the moment. Could you please kindly inform me of the ongoing node you have connected to your knowledge base node? In specific the node to which the user is directed if the knowledge base is unable to answer the question. I am struggling to create this node as the user is never getting directed to the nodes I have attempted to create.
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rough-magician-49397

07/07/2023, 11:20 PM
Add a transition card in the knowledge base node, Expression card, use this condition: !turn.KnowledgeAgent.responded
create a node where you want the flow to follow, link it to the transition card
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rhythmic-dentist-45301

07/08/2023, 12:17 AM
cheers pal you're an absolute legend 😉
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cold-oyster-64572

07/08/2023, 12:49 AM
I did the same but still it is not reading the URL content
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rough-magician-49397

07/08/2023, 9:40 AM
can you give details ? maybe i can help you
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cold-oyster-64572

07/09/2023, 7:51 AM
please let me know what details you want ?
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