Hi,
I'm looking to build a bot that integrates with another platform so that I can monitor customer journeys. I want to allow customers to add products to a basket and receive a price, I will then trigger an email to the customer with this price. I also want to let customer book appointments through the bot. I understand I need to use execute code blocks to communicate with a third-party api to manage this sort of journey.
I am wondering if anyone has any suggestions for an api or a framework that will allow me to build this sort of integrated customer experience?
Thanks