bot does not appear
# 🤝help
c
Yo :) So I made (not finished) a bot and I was trying to put it on my framer.ai's website. I took the configurable code and put it on embed. I try to look on my website but...nothing. To see it I have to go on a category and return back to see the Icon of the bot...can someone help me ?
update : when I use the pre-configured one it's okay but the configurable one make thsi problem
m
yep...that's how mine is too. Following this
e
So your webchat bot only shows up after reloading the page?
m
If I paste the pre-configured code on the website, the bot shows up and works as intended. But if I remove the pre-configured code and paste the configured code, so that I can change some things such as the “this bot was built surprisingly fast by…”, nothing shows up.
@early-train-33247
c
To add something, to show the configured one I have to go on a page of my website (/offers for an example) and return to the main page @early-train-33247
now even if i take the pre-configured one I have to do the same "move" to see the bot...and when I chat with it I don't have any response...but on botpress I can chat with him
l
I had the same issue. Managed to get it working by inserting it into the instead of the section. Idk if that would help you.
m
it might actually, except square space for some reason only gives me the header option in this page. I’ll have to check it out later..thanks man!
e
Hey guys, please use the Pre-configured version and let me know if you still have problems
@millions-motorcycle-83398, to change that description, go to the Webchat settings, and add some value in the description field, then that will be shown instead
c
It don't have the problem with pre-configured version
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