I want the option of having KB enabled and able to click a multiple choice if they'd like. The problem i'm having is the bot is treating the click of a button as a request ot the knowlege base. What code would I use for the bot to ignore "Tech info" for example and not ask the knowledge base

Hey @powerful-helicopter-39371 👋 have you tried using the new Knowledge Agent configuration setting Answer Manually? Might be a good workaround. Here's a rundown of how it works: https://discord.com/channels/1108396290624213082/1116045108614287380/1122958978905804832

Hey @acoustic-hair-60678, I haven't but i'm a bit confused by the Answer Manually config, is this some sort of code to put inside of an expression?

Yes, the Answer Manually config makes it so that KB answer is saved in the variable {{turn.KnowledgeAgent.answer}}. To have it show up in the convo you'd have to put that variable inside of a Send Message card for example

@acoustic-hair-60678 like this?:

Let me see what's going on!

@acoustic-hair-60678 Excuse my ignorance but i've basically got to have one node which has the question, then the next node will have a send text node that includes {{turn.KnowledgeAgent.answer}}, I understand it stores the information of the answer, but how do I tell the bot to reply or not to reply