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#🤝help
Problem with Whatsapp
# 🤝help
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damp-forest-63651

06/27/2023, 8:53 PM
I have a problem with my Whatsapp bot. Sometimes, when the user is writing to the bot, the bot does not respond. But in the logs we do not see any error . It happens randomly, and we don't know why. Can anyone give us some possibles causes for this problem? Has anyone met such a problem before on whatsapp?
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acceptable-kangaroo-64719

06/28/2023, 10:14 AM
Hey @damp-forest-63651, does the bot act more consistant if you reset your WhatsApp token?
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damp-forest-63651

06/28/2023, 11:51 AM
hi @acceptable-kangaroo-64719 . i dont know if it is related since, i just refreshed my token on facebook just last week. This was because of the bot repeating same sentences at some time for some users. but since then, less messages repeated.
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