Resume chat
# 🤝helpc
creamy-oyster-8997
06/19/2023, 9:21 AMHow can I save a users conversation with my bot, so they can resume the chat at a later date?
I want to use bots in my mobile app, so logged in users can resume their conversation at any moment. Browsing through the API docs, I can't find how to do this, as conversations don't seem to be linked to users directly.
a
acceptable-kangaroo-64719
06/19/2023, 11:05 AMHey @creamy-oyster-8997, you're right that conversations aren't linked directly to users, but we do have user variables. https://botpress.com/docs/cloud/studio/variables/#user-variables
acceptable-kangaroo-64719
06/19/2023, 11:05 AMHowever if you're trying to show previous chat history on web chat, we don't have that feature yet.
acceptable-kangaroo-64719
06/19/2023, 11:06 AMUser variables will let you store the context of the conversation only. If you're looking to always be showing previous chat history, have you considered using another channel like WhatsApp or Telegram?
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creamy-oyster-8997
07/12/2023, 10:15 AM@miniature-daybreak-51854 here
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future-nest-52537
07/12/2023, 11:30 AMHi. Please how I can save users conversations in my database?
future-nest-52537
07/12/2023, 11:31 AMCan you give me more example please?
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creamy-oyster-8997
07/12/2023, 1:47 PMI am not looking to save conversations in my database
creamy-oyster-8997
07/12/2023, 1:48 PMWhat more do you want? my usecase is quite specific, so no more examples to give really
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future-nest-52537
07/12/2023, 1:52 PMI want to record the bot's conversations so that I can use a query to determine the number of conversations established with the chat bot. Is this possible?
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acceptable-kangaroo-64719
07/12/2023, 3:33 PMTake a look at https://github.com/devguilhermy/botpress-inbox
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future-nest-52537
07/12/2023, 10:04 PMGracias