Hey Harry! I would recommend using the configurable script below: // Include the Botpress Web Chat library // Initialize the web chat with default options window.botpressWebChat.init({ "botId": "539dd4de-aaa1-4a46-9218-95f32b2a1e3b", "hostUrl": "https://cdn.botpress.dev/webchat/v0", "messagingUrl": "https://messaging.botpress.cloud", "clientId": "539de4de-aea1-4a46-9218-95f32b2a1e3b", //this code hides the navbar options "showConversationsButton": false, "enableConversationDeletion": false, "enableTranscriptDownload: false, "showCloseButton":false });