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#🌎general
Title
# 🌎general
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white-kitchen-93679

07/07/2023, 2:43 PM
It just actually says error
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famous-zoo-73118

07/07/2023, 2:44 PM
By any chance the error page looks like this?
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white-kitchen-93679

07/08/2023, 1:49 PM
Ysz
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famous-zoo-73118

07/10/2023, 3:16 PM
Yep, the last part of the error indicates that you'll need to login to your Botpress account first to link it with your single sign-on account (e.g. Google, Github). To fix this, just login to your Botpress account using your email and password and then go to the top right corner and click on the colored circle with a letter, it will open a dropdown menu, then click on "Link social accounts" and follow from there. Once done, you'll be able to login without any problem by using the social account you linked.
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white-kitchen-93679

07/11/2023, 9:01 AM
awesome thanks
also i wanted to ask, is there a way i can mask the url while integrating the botpress solution with a clients platform ?
hii
i tried login in directly using email and password but it says this
i tried to login using a link and it did however when i try to link social accounts it says this
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famous-zoo-73118

07/13/2023, 10:54 PM
Could you confirm if when clicking on "Link social accounts" you get redirected to the following address? https://sso.botpress.cloud/link
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white-kitchen-93679

07/14/2023, 3:15 AM
yes i do but its still an error
same !
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famous-zoo-73118

07/14/2023, 9:47 PM
Thanks, I was able to investigate the details of the error from the screenshot you shared. It seems there's an issue with your session cookies. You can try following the instructions in the following page to clear your cookies: https://www.makeuseof.com/clear-chrome-firefox-edge-cookies-specific-site/ Once the cookies are cleared, please restart your browser and you should be able to login again. Sorry for the inconvenience, we're actively looking into a long-term solution for this issue. Thanks!
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white-kitchen-93679

07/18/2023, 3:18 PM
thanks
let me try this