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#🌎general
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# 🌎general
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miniature-city-93805

07/03/2023, 8:45 AM
Hello..I am newbie to botpress..i made a simple bot for specific site..for first question i am getting correct answer..but from second question i am getting same answer just by replacing the item..for example when i was trying to search for snacks i searched thenkuzal first and got correct answer, next i asked samosa, it sjust replaced thenkuzal word alone...but content doesnt change...what may be the reason? can anyone help..i will attach the screenshot as well
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early-train-33247

07/04/2023, 3:09 AM
Hey @miniature-city-93805, good to know you are trying out Botpress. This looks like a problem in your knowledge base info! How is it set up?
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miniature-city-93805

07/04/2023, 5:07 AM
Hey Guilhermy..i didnt get your question. What is the setup you are referring here..i just created simple bot and kept the knowledge base as my url..
Hello Guilhermy kindly let me know if i am missing any important steps here
@early-train-33247
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early-train-33247

07/04/2023, 11:46 PM
That's it, I wanted to know what were your sources. Are you using only the website?
There seems to be an issue with how we are gathering information from the website. Can you send a link so I can see how the information is structured?
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miniature-city-93805

07/05/2023, 3:20 PM
you mean link of the website?
i use only the website
@early-train-33247
actually was planning to integrate thsi bot with my website, so users can track their orders or get help in searching products
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early-train-33247

07/07/2023, 12:06 PM
No problem, you can do that and also use it as a knowledge source
Yes. Does it have a faq/about/how it works section?
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miniature-city-93805

07/10/2023, 5:55 AM
@early-train-33247 No it does not have any faq or about..it is a website of my firm
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early-train-33247

07/10/2023, 11:27 PM
Hey @miniature-city-93805, that might be the issue then!
The knowledge base source needs to have all the information in a structured way (question and answer) so the bot can learn
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