https://discord.gg/botpress logo
#🌎general
Title
# 🌎general
f

freezing-angle-73335

07/06/2023, 12:54 PM
Question, if someone want to talk to real hum how can I set that in botpress options
e

early-train-33247

07/07/2023, 12:56 AM
Hey @freezing-angle-73335, there is no way to do that with Botpress only at the moment.. We do have an Intercom integration though, which you could use to provide support to users, I'm just not sure if it allows handing off the conversation to an agent right now. Please @colossal-egg-20510, does it?
@astonishing-evening-6343 @bored-country-76221, this might interest you too!
f

freezing-angle-73335

07/07/2023, 6:19 AM
thank you ill try to use zapier to inform the owner
c

colossal-egg-20510

07/07/2023, 2:38 PM
The intercom integration doesn't allow the handoff. This feature (HITL human in the loop) is something that will be done in the `agents`which is a feature of our platform that is coming soon 🚀 . Stay tuned for it!
e

early-train-33247

07/08/2023, 1:16 AM
Thanks Mike, that's great news! @freezing-angle-73335