This is the new triggers update which should be coming soon, this toping has already been discussed yes definitly need a trigger to open the chat window. upvote this feature request so the botpress team know its important. https://discord.com/channels/1108396290624213082/1128262923526090772/1128262923526090772

I'm sorry I don't understand, it's still not functional? So where would this example from the documentation apply?