what text documents should i have clients prepare ...
# 🌎generalb
brash-refrigerator-55871
07/02/2023, 3:56 AMwhat text documents should i have clients prepare in order to make them a valuable chatbot? or should i somehow get the data on my own?
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early-train-33247
07/04/2023, 1:36 AMHey @brash-refrigerator-55871, glad to know you are trying out Botpress in your agency!
The Knowledge Base is useful for answering all kinds of questions whose answer don't change much - company information, policies, FAQ etc.
early-train-33247
07/04/2023, 1:37 AMBut you can also use websites as knowledge sources instead of documents, so the bot will scrap the website everytime somebody talks to it to get up-to-date information!