anyone know how to make it so when the knowledge b...
# 🌎generals
steep-architect-15
07/01/2023, 2:53 PManyone know how to make it so when the knowledge base can't answer a question, it comes up with an error or a message telling them to rephrase their question?
e
early-train-33247
07/02/2023, 12:54 AMHey @steep-architect-15, you could check if the KB has responded with the expression
turn.KnowledgeAgent.responded === trues
steep-architect-15
07/02/2023, 10:05 AMHi @early-train-33247 , thanks for the reply. Very much appreciated. Your guys support team is🔥
I've attached a coupe images to try to explain my problem here.
If the KB is able to answer, the message from the 'no answer' node also appears. However when the KB can't answer it, only the 'no answer' message appears (which is good).
Do you know how to make it so when the KB can answer, the 'no answer' message doesn't appear.
Hopefully that makes sense
e
early-train-33247
07/02/2023, 9:34 PMCan you show me what is the code for the first transition?
early-train-33247
07/02/2023, 9:35 PMIt seems that it always returns true and the transition is triggered
s
steep-architect-15
07/03/2023, 9:35 AMsteep-architect-15
07/03/2023, 9:36 AMIt's weird as it only happens when it can answer the question from the KB
e
early-train-33247
07/04/2023, 12:54 AMHey @steep-architect-15 that is happening because that transition is always returning true
early-train-33247
07/04/2023, 12:55 AMPlease update it to
turn.KnowledgeAgent.answer === nulls
steep-architect-15
07/04/2023, 12:13 PMWorks like a charm
steep-architect-15
07/04/2023, 12:14 PMAppreciate that a lot @early-train-33247
e
early-train-33247
07/05/2023, 12:29 AMGood to know @steep-architect-15! Happy building! 🚀