This should be a feature request. I don't think bo...
# 🌎general
m
This should be a feature request. I don't think botpress have this yet. https://developers.facebook.com/docs/whatsapp/guides/interactive-messages/
e
Hey @many-australia-25394, you can definitely do that right now!
m
Yipeee
How?
e
Just create a Single Choice capture card and add all the options as choices, 4 options or more will render as a list as in the screenshot.
m
I did that yesterday
e
in the Botpress emulator, the options will show as buttons, but as a list in the supported channels
m
But what I had was different
e
What did you try?
m
Whatsapp only have a max of 3 options as list
I tried the single choice captture
Do you want me to retry it and send a screenshot now?
e
If you add more than 4 options, a list will be rendered, did you try that?
Please
m
Yes I did
I'll retry it now and send a screenshot
e
1-3 options -> show up as buttons 4 options -> show up as the first three buttons and then another message with the question and just the last button 5 options+ -> will show up as a list
In theory at least
m
I don't want that
e
Also the bot may be taking long to answer because you are using the Personality Agent
m
What is personality agent?
e
Yeah that's quite ugly huh?
m
Yessss
I want this instead
e
It's a way to make the bot answer with a certain personality
Check if it's disabled
m
How do i fix it
On it..
e
go to personality agent
and disable it
was it enabled?
m
It was disabled
e
Okay so no issue. You could disable the summary one too, just to reduce latency
I ask someone of the team to check if 4 options can be displayed as an list.
m
Alright
Mesagenr doesn't work with the list
e
In the meantime, you could add one more option, then it's gonna be a list
m
You mean I should make it 5 options?
e
Yes
m
Whatsapp or messagner?
e
On whats
Regarding the messenger, please test it out to see if it works with just 3 options
m
It does with 3 options
e
Maybe Messenger doesn't allow more than 3
Oh I see, that's annoying
m
I can create different bots for messenger right?
e
You could add expressions to check what is the channel, and proceed to the proper nodes with the right amount of options
Like so
event.channel === "messenger"
m
Not cool with 5 options either
I wish to have something like this
e
Oh well, no point then. Sometimes it works. To be honest I didn't figure out the pattern
m
Once clicked, it pops this up
e
Sure I love lists
m
Ouch!
What do you think I can do?
I haven't completed my bot cos of lists..
Was thinking to use another bot provider
e
For now you could just three options always, and each option goes to another capture with more related options
It's good UX because it's easier for the user to choose what they want to do
Lists can be intimidating
m
That's sucks.
But it's restricted
e
@colossal-egg-20510, the default display for a prompt with 4 options + in Whatsapp should be a list don't you think? Is it an WPP limitation or we can change that?
Lets wait to hear from Mike, he knows better about integrations. (May take a few days though
m
Wow... Will be waiting for him
e
Thanks for the patience!
c
We can change that easily. This should be a small change to the Whatsapp integration. We only need to adapt the choice and dropdown messages to return a list if there is more than 4 options. https://github.com/botpress/botpress/tree/master/integrations/whatsapp
e
Alright then @colossal-egg-20510, I will add this to our backlog! Thank you
@many-australia-25394, I will let you know when this ships!
m
How soon will that be?
Any moment soon?
Might have to close my account and move to another platform that provides it.
e
@many-australia-25394 The priority is high and it's an easy update, so next weeks tops. Botpress is the most powerful bot-building platform right now, it's worth sticking around while we fix this!
m
🙏🙏
f
@many-australia-25394 Many thanks for your patience. This has been fixed now, so that choices with more than 3 options will display as a dropdown list always, otherwise just as buttons.
s
bot answer takes long time when answering from knowledge base
e
Hey @shy-air-17871 please create a new post on #1111009377525186570 so we can figure this out!