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#🌎general
Title
# 🌎general
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many-australia-25394

07/01/2023, 2:48 AM
This should be a feature request. I don't think botpress have this yet. https://developers.facebook.com/docs/whatsapp/guides/interactive-messages/
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early-train-33247

07/02/2023, 1:07 AM
Hey @many-australia-25394, you can definitely do that right now!
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many-australia-25394

07/02/2023, 1:08 AM
Yipeee
How?
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early-train-33247

07/02/2023, 1:08 AM
Just create a Single Choice capture card and add all the options as choices, 4 options or more will render as a list as in the screenshot.
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many-australia-25394

07/02/2023, 1:09 AM
I did that yesterday
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early-train-33247

07/02/2023, 1:09 AM
in the Botpress emulator, the options will show as buttons, but as a list in the supported channels
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many-australia-25394

07/02/2023, 1:09 AM
But what I had was different
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early-train-33247

07/02/2023, 1:09 AM
What did you try?
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many-australia-25394

07/02/2023, 1:10 AM
Whatsapp only have a max of 3 options as list
I tried the single choice captture
Do you want me to retry it and send a screenshot now?
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early-train-33247

07/02/2023, 1:10 AM
If you add more than 4 options, a list will be rendered, did you try that?
Please
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many-australia-25394

07/02/2023, 1:10 AM
Yes I did
I'll retry it now and send a screenshot
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early-train-33247

07/02/2023, 1:12 AM
1-3 options -> show up as buttons 4 options -> show up as the first three buttons and then another message with the question and just the last button 5 options+ -> will show up as a list
In theory at least
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many-australia-25394

07/02/2023, 1:12 AM
I don't want that
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early-train-33247

07/02/2023, 1:13 AM
Also the bot may be taking long to answer because you are using the Personality Agent
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many-australia-25394

07/02/2023, 1:13 AM
What is personality agent?
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early-train-33247

07/02/2023, 1:13 AM
Yeah that's quite ugly huh?
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many-australia-25394

07/02/2023, 1:13 AM
Yessss
I want this instead
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early-train-33247

07/02/2023, 1:14 AM
It's a way to make the bot answer with a certain personality
Check if it's disabled
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many-australia-25394

07/02/2023, 1:14 AM
How do i fix it
On it..
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early-train-33247

07/02/2023, 1:14 AM
go to personality agent
and disable it
was it enabled?
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many-australia-25394

07/02/2023, 1:15 AM
It was disabled
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early-train-33247

07/02/2023, 1:16 AM
Okay so no issue. You could disable the summary one too, just to reduce latency
I ask someone of the team to check if 4 options can be displayed as an list.
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many-australia-25394

07/02/2023, 1:17 AM
Alright
Mesagenr doesn't work with the list
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early-train-33247

07/02/2023, 1:17 AM
In the meantime, you could add one more option, then it's gonna be a list
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many-australia-25394

07/02/2023, 1:18 AM
You mean I should make it 5 options?
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early-train-33247

07/02/2023, 1:18 AM
Yes
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many-australia-25394

07/02/2023, 1:18 AM
Whatsapp or messagner?
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early-train-33247

07/02/2023, 1:18 AM
On whats
Regarding the messenger, please test it out to see if it works with just 3 options
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many-australia-25394

07/02/2023, 1:19 AM
It does with 3 options
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early-train-33247

07/02/2023, 1:19 AM
Maybe Messenger doesn't allow more than 3
Oh I see, that's annoying
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many-australia-25394

07/02/2023, 1:19 AM
I can create different bots for messenger right?
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early-train-33247

07/02/2023, 1:20 AM
You could add expressions to check what is the channel, and proceed to the proper nodes with the right amount of options
Like so
event.channel === "messenger"
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many-australia-25394

07/02/2023, 1:21 AM
Not cool with 5 options either
I wish to have something like this
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early-train-33247

07/02/2023, 1:21 AM
Oh well, no point then. Sometimes it works. To be honest I didn't figure out the pattern
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many-australia-25394

07/02/2023, 1:22 AM
Once clicked, it pops this up
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early-train-33247

07/02/2023, 1:22 AM
Sure I love lists
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many-australia-25394

07/02/2023, 1:22 AM
Ouch!
What do you think I can do?
I haven't completed my bot cos of lists..
Was thinking to use another bot provider
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early-train-33247

07/02/2023, 1:23 AM
For now you could just three options always, and each option goes to another capture with more related options
It's good UX because it's easier for the user to choose what they want to do
Lists can be intimidating
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many-australia-25394

07/02/2023, 1:23 AM
That's sucks.
But it's restricted
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early-train-33247

07/02/2023, 1:24 AM
@colossal-egg-20510, the default display for a prompt with 4 options + in Whatsapp should be a list don't you think? Is it an WPP limitation or we can change that?
Lets wait to hear from Mike, he knows better about integrations. (May take a few days though
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many-australia-25394

07/02/2023, 1:26 AM
Wow... Will be waiting for him
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early-train-33247

07/02/2023, 1:29 AM
Thanks for the patience!
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colossal-egg-20510

07/03/2023, 10:28 PM
We can change that easily. This should be a small change to the Whatsapp integration. We only need to adapt the choice and dropdown messages to return a list if there is more than 4 options. https://github.com/botpress/botpress/tree/master/integrations/whatsapp
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early-train-33247

07/04/2023, 12:30 AM
Alright then @colossal-egg-20510, I will add this to our backlog! Thank you
@many-australia-25394, I will let you know when this ships!
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many-australia-25394

07/04/2023, 1:09 AM
How soon will that be?
Any moment soon?
Might have to close my account and move to another platform that provides it.
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early-train-33247

07/04/2023, 1:27 AM
@many-australia-25394 The priority is high and it's an easy update, so next weeks tops. Botpress is the most powerful bot-building platform right now, it's worth sticking around while we fix this!
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many-australia-25394

07/04/2023, 1:27 AM
🙏🙏
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famous-zoo-73118

08/18/2023, 4:55 PM
@many-australia-25394 Many thanks for your patience. This has been fixed now, so that choices with more than 3 options will display as a dropdown list always, otherwise just as buttons.
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shy-air-17871

11/14/2023, 2:14 PM
bot answer takes long time when answering from knowledge base
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early-train-33247

11/20/2023, 11:49 PM
Hey @shy-air-17871 please create a new post on #1111009377525186570 so we can figure this out!