This should be a feature request I don t think botpress have Botpress #🌎general

This should be a feature request. I don't think bo...

many-australia-25394

07/01/2023, 2:48 AM

This should be a feature request. I don't think botpress have this yet. https://developers.facebook.com/docs/whatsapp/guides/interactive-messages/

early-train-33247

07/02/2023, 1:07 AM

Hey @many-australia-25394, you can definitely do that right now!

many-australia-25394

07/02/2023, 1:08 AM

Yipeee

many-australia-25394

07/02/2023, 1:08 AM

How?

early-train-33247

07/02/2023, 1:08 AM

Just create a Single Choice capture card and add all the options as choices, 4 options or more will render as a list as in the screenshot.

many-australia-25394

07/02/2023, 1:09 AM

I did that yesterday

early-train-33247

07/02/2023, 1:09 AM

in the Botpress emulator, the options will show as buttons, but as a list in the supported channels

many-australia-25394

07/02/2023, 1:09 AM

But what I had was different

early-train-33247

07/02/2023, 1:09 AM

What did you try?

many-australia-25394

07/02/2023, 1:10 AM

Whatsapp only have a max of 3 options as list

many-australia-25394

07/02/2023, 1:10 AM

I tried the single choice captture

many-australia-25394

07/02/2023, 1:10 AM

Do you want me to retry it and send a screenshot now?

early-train-33247

07/02/2023, 1:10 AM

If you add more than 4 options, a list will be rendered, did you try that?

early-train-33247

07/02/2023, 1:10 AM

Please

many-australia-25394

07/02/2023, 1:10 AM

Yes I did

many-australia-25394

07/02/2023, 1:11 AM

I'll retry it now and send a screenshot

early-train-33247

07/02/2023, 1:12 AM

1-3 options -> show up as buttons 4 options -> show up as the first three buttons and then another message with the question and just the last button 5 options+ -> will show up as a list

early-train-33247

07/02/2023, 1:12 AM

In theory at least

many-australia-25394

07/02/2023, 1:12 AM

I don't want that

many-australia-25394

07/02/2023, 1:13 AM

early-train-33247

07/02/2023, 1:13 AM

Also the bot may be taking long to answer because you are using the Personality Agent

many-australia-25394

07/02/2023, 1:13 AM

What is personality agent?

early-train-33247

07/02/2023, 1:13 AM

Yeah that's quite ugly huh?

many-australia-25394

07/02/2023, 1:13 AM

Yessss

many-australia-25394

07/02/2023, 1:13 AM

I want this instead

early-train-33247

07/02/2023, 1:14 AM

It's a way to make the bot answer with a certain personality

early-train-33247

07/02/2023, 1:14 AM

early-train-33247

07/02/2023, 1:14 AM

Check if it's disabled

many-australia-25394

07/02/2023, 1:14 AM

How do i fix it

many-australia-25394

07/02/2023, 1:14 AM

On it..

early-train-33247

07/02/2023, 1:14 AM

go to personality agent

early-train-33247

07/02/2023, 1:15 AM

and disable it

early-train-33247

07/02/2023, 1:15 AM

was it enabled?

many-australia-25394

07/02/2023, 1:15 AM

It was disabled

early-train-33247

07/02/2023, 1:16 AM

Okay so no issue. You could disable the summary one too, just to reduce latency

early-train-33247

07/02/2023, 1:16 AM

I ask someone of the team to check if 4 options can be displayed as an list.

many-australia-25394

07/02/2023, 1:17 AM

Alright

many-australia-25394

07/02/2023, 1:17 AM

Mesagenr doesn't work with the list

early-train-33247

07/02/2023, 1:17 AM

In the meantime, you could add one more option, then it's gonna be a list

many-australia-25394

07/02/2023, 1:18 AM

You mean I should make it 5 options?

early-train-33247

07/02/2023, 1:18 AM

Yes

many-australia-25394

07/02/2023, 1:18 AM

Whatsapp or messagner?

early-train-33247

07/02/2023, 1:18 AM

On whats

early-train-33247

07/02/2023, 1:19 AM

Regarding the messenger, please test it out to see if it works with just 3 options

many-australia-25394

07/02/2023, 1:19 AM

It does with 3 options

early-train-33247

07/02/2023, 1:19 AM

Maybe Messenger doesn't allow more than 3

early-train-33247

07/02/2023, 1:19 AM

Oh I see, that's annoying

many-australia-25394

07/02/2023, 1:19 AM

I can create different bots for messenger right?

early-train-33247

07/02/2023, 1:20 AM

You could add expressions to check what is the channel, and proceed to the proper nodes with the right amount of options

early-train-33247

07/02/2023, 1:20 AM

Like so

event.channel === "messenger"

many-australia-25394

07/02/2023, 1:21 AM

Not cool with 5 options either

many-australia-25394

07/02/2023, 1:21 AM

I wish to have something like this

early-train-33247

07/02/2023, 1:21 AM

Oh well, no point then. Sometimes it works. To be honest I didn't figure out the pattern

many-australia-25394

07/02/2023, 1:22 AM

Once clicked, it pops this up

early-train-33247

07/02/2023, 1:22 AM

Sure I love lists

many-australia-25394

07/02/2023, 1:22 AM

Ouch!

many-australia-25394

07/02/2023, 1:22 AM

What do you think I can do?

many-australia-25394

07/02/2023, 1:22 AM

I haven't completed my bot cos of lists..

many-australia-25394

07/02/2023, 1:23 AM

Was thinking to use another bot provider

early-train-33247

07/02/2023, 1:23 AM

For now you could just three options always, and each option goes to another capture with more related options

early-train-33247

07/02/2023, 1:23 AM

It's good UX because it's easier for the user to choose what they want to do

early-train-33247

07/02/2023, 1:23 AM

Lists can be intimidating

many-australia-25394

07/02/2023, 1:23 AM

That's sucks.

many-australia-25394

07/02/2023, 1:23 AM

But it's restricted

early-train-33247

07/02/2023, 1:24 AM

@colossal-egg-20510, the default display for a prompt with 4 options + in Whatsapp should be a list don't you think? Is it an WPP limitation or we can change that?

early-train-33247

07/02/2023, 1:24 AM

Lets wait to hear from Mike, he knows better about integrations. (May take a few days though

many-australia-25394

07/02/2023, 1:26 AM

Wow... Will be waiting for him

early-train-33247

07/02/2023, 1:29 AM

Thanks for the patience!

colossal-egg-20510

07/03/2023, 10:28 PM

We can change that easily. This should be a small change to the Whatsapp integration. We only need to adapt the choice and dropdown messages to return a list if there is more than 4 options. https://github.com/botpress/botpress/tree/master/integrations/whatsapp

early-train-33247

07/04/2023, 12:30 AM

Alright then @colossal-egg-20510, I will add this to our backlog! Thank you

early-train-33247

07/04/2023, 12:51 AM

@many-australia-25394, I will let you know when this ships!

many-australia-25394

07/04/2023, 1:09 AM

How soon will that be?

many-australia-25394

07/04/2023, 1:09 AM

Any moment soon?

many-australia-25394

07/04/2023, 1:09 AM

Might have to close my account and move to another platform that provides it.

early-train-33247

07/04/2023, 1:27 AM

@many-australia-25394 The priority is high and it's an easy update, so next weeks tops. Botpress is the most powerful bot-building platform right now, it's worth sticking around while we fix this!

many-australia-25394

07/04/2023, 1:27 AM

🙏🙏

famous-zoo-73118

08/18/2023, 4:55 PM

@many-australia-25394 Many thanks for your patience. This has been fixed now, so that choices with more than 3 options will display as a dropdown list always, otherwise just as buttons.

shy-air-17871

11/14/2023, 2:14 PM

bot answer takes long time when answering from knowledge base

early-train-33247

11/20/2023, 11:49 PM

Hey @shy-air-17871 please create a new post on #1111009377525186570 so we can figure this out!

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