Hey @lively-refrigerator-31347 ! v12 and Botpress Cloud are two different products.
Botpress v12 :
-Is hosted on-prem
-Uses an intent-based NLU system
-Requires a solid set of backend dev knowledge to use
Botpress Cloud :
-Is a cloud-hosted service
-Uses GPT models natively
-Does not require much technical knowledge to get started