Extracting name of user and accessing it
# 🤝helpn
nice-baker-72574
05/29/2023, 2:16 PMSo basic newbie question. I just want the bot to talk to the user by name. I set a capture parameter to ask for the name and then added that variable to the response. For some reason, it never mentions the name.
a
acceptable-gold-88171
05/29/2023, 2:20 PMThanks for posting!
Do you see the rest of the response?
For instance if you response text is : "hey @name, yes, I can setup an appointment for you"
does it show like this : "hey , yes, I can setup an appointment for you"?
n
nice-baker-72574
05/29/2023, 2:22 PMnice-baker-72574
05/29/2023, 2:24 PMpretty basic test to start.
a
acceptable-gold-88171
05/29/2023, 2:24 PMAre you using personality rewrite by any chance? If so, does the problem still occur when you turn it off?
n
nice-baker-72574
05/29/2023, 2:25 PMnice-baker-72574
05/29/2023, 2:25 PMI'll check
a
acceptable-gold-88171
05/29/2023, 2:26 PMthe setting changed, it's now in the gear icon near the top left, then the checkbox
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nice-baker-72574
05/29/2023, 2:26 PMturned it off and now it says this
a
acceptable-gold-88171
05/29/2023, 2:29 PMok, I think there are two things making this fail. It seems like username is not being saved properly. can you click the background of the flow editor, then click username in the "Variables" section in the Main Workflow Properties? (screenshot that)
acceptable-gold-88171
05/29/2023, 2:30 PMit should look something like this
acceptable-gold-88171
05/29/2023, 2:39 PMWhen you see something like [object Object] it's usually that the information was saved in a different format than just plain text. If you used the "Person name", it will save the first and last name seperately. You can access them like this :
Hello @username.first
Hello @username.last
OR
Hello @username.first @username.last
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nice-baker-72574
05/29/2023, 2:42 PMI had it as object. Changed to string. still not working. I'm going to start from the beginning again.
a
acceptable-gold-88171
05/29/2023, 2:44 PMYou can keep it as an object, just change the way you access it (see my last message) and it should work
acceptable-gold-88171
05/29/2023, 3:03 PM@nice-baker-72574 did it work?
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nice-baker-72574
05/29/2023, 3:03 PMno. I'm going to start over.
a
acceptable-gold-88171
05/29/2023, 3:14 PMthis works for me, you can work backwards from this
acceptable-gold-88171
05/29/2023, 3:15 PMI get this result
n
nice-baker-72574
05/29/2023, 3:42 PMthanks. almost there.
nice-baker-72574
05/29/2023, 4:58 PMgot it to work. thanks.
nice-baker-72574
05/29/2023, 4:59 PMr
rich-battery-69172
05/29/2023, 5:57 PMThis is an area we can improve the product but yeah, capture Person Name basically extracts it as an object { firstName; lastName }, when you try to print that as variable, is just shows [Object].
We could have default text formatters for some of these built-in Objects, so that it shows "Mark Levy" instead of [object]
n
nice-baker-72574
05/29/2023, 6:03 PMhow do I hook in my OpenAI api?
a
acceptable-gold-88171
05/29/2023, 6:10 PM62 Views