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#🤝help
Multiple Choice Option triggers knowledge base query
# 🤝help
p

powerful-helicopter-39371

06/28/2023, 7:32 AM
The bot lists options that you can pick from or you can type in a question to get the answer from the KB. However when I select an option it's treating it as a knowledge base query as well as a multiple choice which triggers an answer from the KB then proceeds to the next node as well
a

acceptable-kangaroo-64719

06/28/2023, 10:06 AM
Hey @powerful-helicopter-39371, with the most recent update, you can turn on "answer manually" in the knowledge base agent's settings. Then, you can add a transition after your choice skill that checks for a KB answer, and, if so, transitions to a node where you tell the answer (see screenshot)
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brief-painting-27769

07/18/2023, 7:23 PM
can we select multiple options at once
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melodic-engine-33365

07/18/2023, 8:30 PM
Co-asking
Facing same issue too
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acceptable-kangaroo-64719

07/19/2023, 10:52 AM
No, not right now. The feature is bugged and does not work.
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brief-painting-27769

07/19/2023, 5:11 PM
yh their is no video and the team is also not responding for this issue
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