I am trying to transition to fall back node if the...
# 🤝helpb
bland-hairdresser-23708
06/26/2023, 6:49 AMI am unable to create a transition if query is outside kb. it either directs all conversation to
fall back node or none.
any suggestions on the transition label?
a
acceptable-kangaroo-64719
06/26/2023, 12:58 PMtry looking at this variable:
{{event.state.agentVariables.KnowledgeAgent.turn.responded}}b
bland-hairdresser-23708
06/27/2023, 7:29 AMThx a million!!
bland-hairdresser-23708
07/14/2023, 11:16 AM@acceptable-kangaroo-64719 the transition worked for a while. now for unknown reason it does not work. Do you maybe know what the new variable would be to inpliment a transition to fall back node when question is outside knowledge base?
b
bland-cat-97532
07/14/2023, 11:21 AMhihi am having the EXACT same issue too
a
acceptable-kangaroo-64719
07/14/2023, 11:48 AMyeah, there was an update. Now you can use
{{turn.KnowledgeAgent.answer}}b
bland-cat-97532
07/14/2023, 12:35 PMdo i just copy and paste this into the transition?
bland-cat-97532
07/14/2023, 12:39 PMAWESOME! IT WORKS NOW! THX 😄@acceptable-kangaroo-64719
bland-cat-97532
07/14/2023, 1:18 PMoh it looks like its not working again 😅
bland-cat-97532
07/14/2023, 1:18 PMis there a foolproof way that will work 100% @acceptable-kangaroo-64719 ?
a
acceptable-kangaroo-64719
07/14/2023, 1:19 PMnot working in what way?
b
bland-cat-97532
07/14/2023, 1:23 PMyea it doesnt work
bland-cat-97532
07/14/2023, 1:23 PMand it shows this now
https://cdn.discordapp.com/attachments/1122780548989976608/1129402878860218368/image.png▾
bland-cat-97532
07/14/2023, 4:21 PMhttps://cdn.discordapp.com/attachments/1122780548989976608/1129447663083978802/image.png▾
https://cdn.discordapp.com/attachments/1122780548989976608/1129447663344046100/image.png▾
bland-cat-97532
07/15/2023, 5:04 AMoh it works now
bland-cat-97532
07/15/2023, 5:04 AMi used this instead
bland-cat-97532
07/15/2023, 5:04 AM!turn.KnowledgeAgent.responded
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