I want to know if there's a way to either A) handle a normal greeting like "Hi" or "Hello" without going through the flow, or B) using intents to direct the flow a different way if the user input is a greeting. Right now, if "Hello" is the input, it will respond with "Hi, how are you doing? What can I help you with today?" and then immediately go to the next node which asks "Do you have any more questions?"

Hey @bored-tailor-70735, the easiest thing to do would be create a new Knowledge base called "Smalltalk" and then add a plain text source. There, you can write responses to greetings (with or without a followup question), as well as other small talk answers.