How do I add support questions to plain text kb?
# 🤝help
b
How do I add support questions to plain text kb
a
Whatdo you mean, @big-river-85727 ?
b
The template kb bot has support questions hi, hello and hey on the plain text kb in SmallTalk. How do I recreate that?
a
You can add a new knowledge base by clicking on this little book icon in the top right corner. Then, give the knoweldge base a name. Finally, add "Plain Text" as a knowledge base source and start typing your information there. You don't need to stick to a question-answer format- straight facts work well, too
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