Telegram integration not responding
# 🤝help
e
I currently have a botpress bot with telegram integration enabled. I'm not sure if it's my bot, telegram, how i've been updating the bot or a general service disruption for the integration. I have a bot that seems to respond very quickly in the emulator on the dashboard. The current issue is I'm sending messages to the bot through a telegram bot however I don't receive any response and I dont see any logs on botpress. This happened a few days ago and about a day after it sent me all the responses it missed earlier. I have changed the key (revoked and regenerated) and moved it between bots a few times so this could definitely be a problem i've created for myself. Just wanted to see if maybe there was a way to look for these issues and display a warning/error message to users if it takes several hours/days to make those changes to the integrations (or just telegram if thats the case). Additionally I would like to understand what the bottleneck is right now (whether its telegram, or botpress doing something internal).
a
Our Telegram integration was down following an update. Our engineers worked on a fix, it should be back up. When was the last time you tried?
e
Just now actually
a
1) did it work for you before? 2) when did you last update the configuration?
e
so the messages before May 27th are the ones that came in every minute or 2 for about 6-7 minutes when it was trying to catch up on responses. The ones for today are after i revoked the key, regenerated it, and updated the integration to use the new key
a
I asked the Engineers and will get back to you Jacob!
e
It worked as of saturday when i last tried it but this happened last time i was revoking the keys/using the same key between a couple bots. It feels like this might have just been creating problems for myself by not just using one bot per telegram bot
No worries Patrick, let me know if theres anything I can add that would help
I'm also wondering if this might be a rate limiting issue on telegrams end. I just tried making a new botpress bot and a new telegram bot and noticed the same thing is happening after publishing and connecting the 2.
Just got all of the messages back from both bots. Ill let you know if this crops up again though!
a
wonderful!! Let us know if you have more issues Jacob!
r
It was the WAF again Jacob! Sorry about that
e
No worries at all!
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