Why does my chatbot keep failing when used on a li...
# 🤝helps
strong-quill-27914
07/14/2023, 4:34 AM- I want my chatbot to work on a live website but it keeps going up to a certain stage then says 'Sorry, an error occurred. Please try again later'
- I expect that the bot should work on a live website just like it worked on the botpress website
- My chatbot stops at a certain question and fails
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full-helmet-73535
07/14/2023, 4:41 AMDoes it stop at the same question every time?
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strong-quill-27914
07/14/2023, 4:41 AMyes
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full-helmet-73535
07/14/2023, 4:41 AMScreenshot please and let me know which question it stops on
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strong-quill-27914
07/14/2023, 4:41 AMokay
strong-quill-27914
07/14/2023, 4:44 AMhttps://cdn.discordapp.com/attachments/1129269756197883914/1129272153154527342/image.png▾
strong-quill-27914
07/14/2023, 4:44 AMhttps://cdn.discordapp.com/attachments/1129269756197883914/1129272221655904287/image.png▾
strong-quill-27914
07/14/2023, 4:44 AM@full-helmet-73535
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full-helmet-73535
07/14/2023, 4:45 AMCan you send a screenshot of the node with the card that asks if they have a specific service in mind
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strong-quill-27914
07/14/2023, 4:46 AMsure
strong-quill-27914
07/14/2023, 4:47 AMhttps://cdn.discordapp.com/attachments/1129269756197883914/1129273024818987039/image.png▾
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full-helmet-73535
07/14/2023, 4:52 AMAnd what’s the next node
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strong-quill-27914
07/14/2023, 4:53 AMwait a sec
strong-quill-27914
07/14/2023, 4:53 AMhttps://cdn.discordapp.com/attachments/1129269756197883914/1129274414932955146/image.png▾
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full-helmet-73535
07/14/2023, 5:00 AMThe problem is probably in your execute code card
full-helmet-73535
07/14/2023, 5:00 AMCan you send code here
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strong-quill-27914
07/14/2023, 5:04 AMsure
strong-quill-27914
07/14/2023, 5:04 AMconst teethwhitening = 'Teeth Whitening';
const checkup = 'Check-Up & Clean';
const invisalign = 'Invisalign';
const consultation = 'Consultation';
switch (workflow.whoFor) {
case 'Dentist appointment for myself':
if (workflow.whyAppointment === 'I want to learn more about your services') {
switch (workflow.typeOfService) {
case teethwhitening:
workflow.nextMsg =
'Great choice! Teeth whitening enhances your smile by removing stains and discoloration, giving you a brighter appearance.';
break;
case invisalign:
workflow.nextMsg =
'Fantastic! Invisalign is a discreet way to straighten your teeth using clear aligners.';
break;
case checkup:
workflow.nextMsg =
'Excellent decision! A check-up and clean is a routine dental procedure to keep your smile healthy.';
break;
case consultation:
workflow.nextMsg =
'Good choice! A consultation allows you to discuss your dental concerns and get personalized recommendations from a dentist.';
break;
}
}
break;
case 'Dentist appointment for child':
if (workflow.whyAppointment === 'I want to learn more about your services') {
switch (workflow.typeOfService) {
case teethwhitening:
workflow.nextMsg =
'Great choice! Teeth whitening enhances your smile by removing stains and discoloration, giving you a brighter appearance.';
break;
case invisalign:
workflow.nextMsg =
'Fantastic! Invisalign is a discreet way to straighten your teeth using clear aligners.';
break;
case checkup:
workflow.nextMsg =
'Excellent decision! A check-up and clean is a routine dental procedure to keep your smile healthy.';
break;
}
}
break;
}
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