# 🌎general


07/15/2023, 6:19 AM
Question ===== Is it possible to display a chat bubble if the user becomes inactive on my integrated website? The chatbot would then say, "How can I help you?" Additionally, is it possible to open the chat bubble automatically after 10 or 15 seconds once the user visits the website? I can't find an option to get user input without asking a question. For example, at the start of the chatbot, there is no welcome message or anything, just a plain chat. I want the user to ask a question first, and then the chatbot should retrieve the question and check its knowledge. If no answer is found, it should call an API to retrieve the answer. After that, the chatbot should go back to the question mode, waiting for the user's next question.