I added the code(scripts from Pre-configured) to my WordPress site in the body tag. The chatbot is not displayed on the site. what could be the reason? On another site (not WordPress, ) everything works🤔

@numerous-doctor-2430 I got it to work through a plugin called 'code snippets' and adding the script to the 'side wide body'

Thanks for the advice. Actually, I added code to body tag, by using code snippets. It is on the page code, but doesn't shows on the page

Yeah I was having the same issue

and how did you fix that?

it's working for me try to put the code to the body with some plugin from wordpress

I am having this issue as well

for me it works putting thepre configured setting. Once i put the configurable code in a code snippet the chat widget disappear