issues occur on published bot
# 🤝helpa
alert-refrigerator-3619
07/18/2023, 1:59 PMwhy im having issue on published bot it not work in right flow but in the testing chat it works fine
d
damp-forest-63651
07/18/2023, 2:26 PMhi, can you give details of what is not working well on the published bot?
r
refined-shampoo-31298
07/18/2023, 3:31 PMdo i have to do the builder checklist to publish ?
c
crooked-van-25152
07/18/2023, 4:18 PM@refined-shampoo-31298 No, you can publish directly.
crooked-van-25152
07/18/2023, 4:38 PMCan you please send a screenshot of your browser console? @alert-refrigerator-3619
https://cdn.discordapp.com/attachments/1130861347849109656/1130901510151221378/console.gif▾
a
alert-refrigerator-3619
07/19/2023, 4:41 AMyou can see the confirmation " Would you confirm the below data to process the booking? " after i confirmed it do it bookings and it should goes to the ai response node in the testing chat it works fine but in published after it asking for the sam confirmation "Would you confirm the below data to process the booking?"
you can also see the testing chat
https://cdn.discordapp.com/attachments/1130861347849109656/1131083399508021306/image.png▾
https://cdn.discordapp.com/attachments/1130861347849109656/1131083399738699857/image.png▾
alert-refrigerator-3619
07/19/2023, 5:06 AMalso you can see here the ai task first time it not works another two times how can i prevent these
https://cdn.discordapp.com/attachments/1130861347849109656/1131089721632751697/image.png▾
a
acoustic-hair-60678
07/19/2023, 5:43 AMwould you mind sharing the flow of your bot? seems like it's stuck in a capture loop. The AI task answered with Fabulous cleaners and then proceeded to ask "Would you like to" in a capture card, without receive the input of book a service or continue chat it looped again to the same q
a
alert-refrigerator-3619
07/19/2023, 5:46 AMhow can i share it should i share the exported file to you
a
acoustic-hair-60678
07/19/2023, 5:46 AMWe can start with a screenshot
a
alert-refrigerator-3619
07/19/2023, 5:50 AMalert-refrigerator-3619
07/19/2023, 5:50 AMhere you can see that flow
d
damp-forest-63651
07/19/2023, 8:56 AMit seems your problem is the general problem, related to bot repeating the same questions. can you check in other channels, talking about duplicate messages, there is a problem with ai task, @rich-battery-69172 suggested a way to overcome the ai task repeating the same thing, while there are trying to fix the problem today