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#🤝help
issues occur on published bot
# 🤝help
a

alert-refrigerator-3619

07/18/2023, 1:59 PM
why im having issue on published bot it not work in right flow but in the testing chat it works fine
d

damp-forest-63651

07/18/2023, 2:26 PM
hi, can you give details of what is not working well on the published bot?
r

refined-shampoo-31298

07/18/2023, 3:31 PM
do i have to do the builder checklist to publish ?
c

crooked-van-25152

07/18/2023, 4:18 PM
@refined-shampoo-31298 No, you can publish directly.
Can you please send a screenshot of your browser console? @alert-refrigerator-3619

https://cdn.discordapp.com/attachments/1130861347849109656/1130901510151221378/console.gif

a

alert-refrigerator-3619

07/19/2023, 4:41 AM
you can see the confirmation " Would you confirm the below data to process the booking? " after i confirmed it do it bookings and it should goes to the ai response node in the testing chat it works fine but in published after it asking for the sam confirmation "Would you confirm the below data to process the booking?" you can also see the testing chat

https://cdn.discordapp.com/attachments/1130861347849109656/1131083399508021306/image.png

https://cdn.discordapp.com/attachments/1130861347849109656/1131083399738699857/image.png

also you can see here the ai task first time it not works another two times how can i prevent these

https://cdn.discordapp.com/attachments/1130861347849109656/1131089721632751697/image.png

a

acoustic-hair-60678

07/19/2023, 5:43 AM
would you mind sharing the flow of your bot? seems like it's stuck in a capture loop. The AI task answered with Fabulous cleaners and then proceeded to ask "Would you like to" in a capture card, without receive the input of book a service or continue chat it looped again to the same q
a

alert-refrigerator-3619

07/19/2023, 5:46 AM
how can i share it should i share the exported file to you
a

acoustic-hair-60678

07/19/2023, 5:46 AM
We can start with a screenshot
here you can see that flow
d

damp-forest-63651

07/19/2023, 8:56 AM
it seems your problem is the general problem, related to bot repeating the same questions. can you check in other channels, talking about duplicate messages, there is a problem with ai task, @rich-battery-69172 suggested a way to overcome the ai task repeating the same thing, while there are trying to fix the problem today