Followed Facebook messenger instructions but the c...
# 🤝helpw
worried-computer-45500
07/18/2023, 10:52 PMThe bot works great for my account that created the but but when others message the page the bot doesn't reply. I set the app to live mode and such but its not working.
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freezing-printer-49373
07/19/2023, 12:17 AMHey @worried-computer-45500 welcome to the community, I believe @bright-magazine-792knows how to resolve this.
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important-computer-88444
07/19/2023, 12:19 AMI am facing the same problem as well
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freezing-printer-49373
07/19/2023, 12:44 AMhey @important-computer-88444 noted, keep in mind rohan is gone for the day so expect an answer tomorrow at the earliest
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important-computer-88444
07/19/2023, 12:45 AM@freezing-printer-49373 noted and thanks!
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worried-computer-45500
07/19/2023, 1:08 AMthank you glad to be part of the community just found the tool and i cant wait to use it more!
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bright-magazine-792
07/19/2023, 1:49 PMHey! @worried-computer-45500
For the issue you've mentioned,
You can follow the instructions mentioned in the below link
https://github.com/microsoft/botframework-sdk/issues/1465#issuecomment-254827925
That's something from Meta and this is not under our control
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shy-art-91025
07/21/2023, 5:38 AMIs Your company verified on meta business account?
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bright-magazine-792
07/21/2023, 5:44 AMSince you're creating Meta App from your own account, it needs to be sent for verification to be visible to the public.
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shy-art-91025
07/21/2023, 6:02 AM@bright-magazine-792 How to send it for verification?
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bright-magazine-792
07/21/2023, 9:25 AMhttps://developers.facebook.com/docs/messenger-platform/app-review
this guide should help
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little-scientist-91622
08/08/2023, 7:37 PMDid you manage to get it working?