https://discord.gg/botpress logo
#🤝help
Shared Bot is not working
# 🤝help
c

cool-flag-29807

07/20/2023, 12:56 PM
I just created a bot in studio and it works perfectly but when i publish and share it, on shared chat, it gives errors and not working properly. In studio everything works well. I really dont know how to solve this. If anyone of you faced with similar issue and solved it, please guide me 🙏🏻
b

bumpy-butcher-41910

07/20/2023, 1:48 PM
can you share some images of what's happening/what errors you're running into?
c

cool-flag-29807

07/20/2023, 5:14 PM
Firstly its showing card on studio chat bot but in shared bot its not showing 😦

https://cdn.discordapp.com/attachments/1131570250702409811/1131635378168807474/image.png

This is the same chatbot but not showing card in the beginning

https://cdn.discordapp.com/attachments/1131570250702409811/1131635610189299842/image.png

Secondly, in studio chatbot its working properly in the section which is in screenshot. Its finding car from api and then creates carosel

https://cdn.discordapp.com/attachments/1131570250702409811/1131636315616727160/image.png

But in shared chatbot its giving error directly 😦

https://cdn.discordapp.com/attachments/1131570250702409811/1131636566872297562/image.png

I believe issue is with card or carousels but didnt findout solution so far. Thank you so much for your help 🙏🏻 😇

https://cdn.discordapp.com/attachments/1131570250702409811/1131639570329501747/image.png

In Logs it gives this error but in studio chat its all good
b

bumpy-butcher-41910

07/20/2023, 5:50 PM
what type of card is your first one?
the problem appears to be with your API, because I'm unable to replicate the issue with cards/carousels!
c

cool-flag-29807

07/20/2023, 6:04 PM
Card with title and image only

https://cdn.discordapp.com/attachments/1131570250702409811/1131647849315176448/image.png

My api working fine in studio but this error happens in shared chatbot