# 🌎general


07/25/2023, 5:40 AM
for now i understand how create a knowledge bot by watching this

but Question ==== in this same create a knowledge bot i want to do this below flow how? what if user ask question is not in knowledge ? i want to capture the user name and email and then use knowledge bot to allow users to repeatedly query knowledae base without asking question If user say HI in every begining of chat the knowledge is not responding