Multiple knowledge bases in one folder
# 🤝helph
high-father-81818
07/26/2023, 4:45 PMHi, in advance I would like to say that I am aware of the existence of this video
but I'd like to achieve a more specific result. I have several folders for several languages, in which there are always 3 knowledge bases for different user roles. I am now at the stage where I have a question at the beginning asking what language the user wants to communicate in -> change language -> redirect to the workflow that corresponds to that language -> inside that workflow I ask for the user role (single choice with three options) and then I would like to go from each option to a node where answering questions is allowed, but specify which of the three KB to take answers from.
Would this be possible? I'm attaching a screenshot so you can see what I mean 😄
https://cdn.discordapp.com/attachments/1133802184149049435/1133802184602030232/z9tvTSJMus0bwAAAABJRU5ErkJggg.png▾
b
bumpy-butcher-41910
07/26/2023, 6:02 PMthat's not currently possible - what you're asking for is the ability to specify which node answers from which KB
bumpy-butcher-41910
07/26/2023, 6:03 PMthis is a feature that others have asked for as well, so I know it's definitely on our radar
bumpy-butcher-41910
07/26/2023, 6:03 PMhave you tried nesting a folder within a folder? it's a bit of a hacky workaround, but worth a shot imo!
h
high-father-81818
07/27/2023, 9:08 PMI hadn't thought of that, great idea! I'll do it this way then, thanks for the reply and I'll look forward to some possible future features 🙂
b
bumpy-butcher-41910
07/27/2023, 10:34 PM\o/
bumpy-butcher-41910
07/27/2023, 10:34 PMhappy bot building!
3 Views