Chatbot History is not clearing
# 🤝help
r
I created a chatbot and deploy it on my website and it's work properly but the chat history is not cleared even I close the tab or refresh the page. Can anyone tell me what's wrong with it??
l
You need to set it up in the integration section on the dashboard
There are options there related to this...you'll understand once you go there
r
@little-doctor-93292 It's working thankyou so much brother.
s
Hi Surak, I just embedded my first chatbot on my website and would also like to know how to clear chat history. Can you explain how are you clear this please?
r
You need to go on integration section and on this button as I shown in screenshot. Hope it will help you .

https://cdn.discordapp.com/attachments/1134861191425036288/1135263625599270952/IMG_20230730_230034.jpg

s
Thanks Surak, do you need to copy and paste the embed code for a second time or does it update automatically?
r
I again copy and paste code in website
Or may be you can try without doing that if it's works then we'll n good. Otherwise just paste the updated code.
s
Thanks Surak, I copied over the embed code again. Conversations now clear when you refresh the page so thank you. 👍
w
for me this method doesn't work and i don't iunderstand why even if i close the chat or refresh page still shows all the chat history
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