Carousel issues
# 🤝helpd
dry-family-84561
07/31/2023, 4:05 PMMy carousel is not displaying when the bot is deployed or in the sharable url tab, anyone got a fix?
h
high-address-22342
07/31/2023, 4:30 PMI have the same issue 😞
c
careful-autumn-56298
07/31/2023, 4:45 PMMe too
s
shy-glass-43299
07/31/2023, 5:32 PMCan you share a screenshot to the issue? I had an issue that it didn't show when I didn't have both subtitle and the picture, but when I added them, it showed
d
dry-family-84561
07/31/2023, 5:57 PMit just doesnt show a carousel, not sure how to show it?
f
flat-rainbow-94744
07/31/2023, 10:02 PMsame here
flat-rainbow-94744
07/31/2023, 10:55 PMyeah nvm, it was related to the subtitle. got teh following in the logs:
Copy code
Error sending outgoing message Bt [Error]: data/items/0/subtitle must NOT have fewer than 1 characters, data/items/1/subtitle must NOT have fewer than 1 characters, data/items/2/subtitle must NOT have fewers
shy-glass-43299
08/01/2023, 10:52 AMI mean show the carousel card, what are you adding in the carousel? And when you add subtitle, does it show?
m
most-oil-31163
08/01/2023, 10:53 AMMy image shows in the emulator but not when published
w
white-oyster-94527
08/02/2023, 7:07 AMI have the same issue 😦
q
quiet-truck-22134
08/03/2023, 4:51 AMJust adding that I have the same issue. Works fine when testing (image 1), and I have subtitles filled in for all options (image 2), but it doesn't show up when published (image 3)
https://cdn.discordapp.com/attachments/1135604118241693726/1136521651526311966/image.png▾
https://cdn.discordapp.com/attachments/1135604118241693726/1136521651798937700/image.png▾
https://cdn.discordapp.com/attachments/1135604118241693726/1136521652121903195/image.png▾
g
green-petabyte-64837
08/03/2023, 3:06 PMfor anyone having problems, give the logs, I can help. for anyone wanna troubleshoot themselves, make sure you put values on every textboxes, otherwise it'll cause errors, even to the boxes which seem to already have values, for example the link of the action button, which seems to have botpress.com in it but it's in actuality empty
c
careful-autumn-56298
08/04/2023, 2:58 PM@bumpy-butcher-41910