@bumpy-butcher-41910 Hey, I have created a bot. Where when the user asks for his first message then the bot reply Hii, I am Gourav from Serene Estates. But I want that when users directly ask some questions such as what do you offer. Then I want my bot to answer this question not this ( Hii, I am Gourav from Serene Estates ) So does anyone know how to do it?