One node has a multiple choice option. It also has "add transition to handle failure". However when a user types instead of choosing an option, the "on failure" option is not triggered. Instead one of the options is assumed and the bot heads down the wrong path. Knoweldge Base is not turned on for this node. How do I force the failure transition if one of the options is not clicked? I note that disabling the text box is not available yet though that would be the ideal solution. Thanks

Can you give us an example of the problem so we can create a ticket? Otherwise, not allowing the user to type would be great for #1111026806254993459 !

Here - I hope this makes it clear: the node offers 4 choices. if the user doesn't choose, they should be prompted to make a choice ("please select") not type their own request. But instead the bot heads off down another path.