My knowledge base and Stack Ai is not able to answ...
# 🤝helps
swift-ability-43955
08/01/2023, 8:03 PMhow would i get my bot to return something like 'sorry im not sure what you mean by that' or 'could you ask that again ?' after a user types a question which my knowlege base and stack AI cant answer . such as they ask a completely unrelated question or just type jibberish .
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bumpy-butcher-41910
08/01/2023, 9:00 PMhiiiii
bumpy-butcher-41910
08/01/2023, 9:01 PMfor when your bot is unable to respond from a knowledge base query, you can send a simple send message card
bumpy-butcher-41910
08/01/2023, 9:01 PMyou would do this by:
1. checking if the bot was able to answer via knowledge base
2. if not, send a "send message" card that says whatever you'd like
bumpy-butcher-41910
08/01/2023, 9:02 PMyou can check if your bot has the answer to a knowledge base using the variable {{turn.KnowledgeAgent.responded}}
bumpy-butcher-41910
08/01/2023, 9:02 PMand if it's false, add ! to the front
bumpy-butcher-41910
08/01/2023, 9:02 PMI actually uploaded a video about this today
bumpy-butcher-41910
08/01/2023, 9:02 PMyou might find it helpful:
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