URL knowledgebase
# 🤝help
f
I've added a website as a knowledgebase and enabled the question node to answer from the KB. The bot seems to not be able to answer questions that have answers on the website. Other questions it can answer, its mostly a 50/50 chance of it being able to answer. Am I doing something wrong? This seems preposterous to be honest
f
I added this website: riksrevisjonen.no
I asked about info that were present on different parts of the website, but the bot often couldn't answer
f
I am having the same issue. I added docs.katsaistudios.com as a KB source, but I am unable to get answers. My site is indexed by Bing, not sure if that matters but my site does show up in Bing search results. Example: I visit bing.com and ask "who is the chief cat herder for Katsai Studios?" and I get a link to my site in the search results. If I ask my very basic chat bot the same questions, I get the message back "I'm sorry, I don't have the answer for that". Below are my trace logs:18:25:30debugExecuting hook conversation_turn_started of agent "SummaryAgent" 18:25:30debugExecuting hook conversation_turn_started of agent "KnowledgeAgent" 18:25:30debugGenerating answer for KB 18:25:30debugContext: Summary of the conversation: """ """ Transcript: """ user: who is the chief cat herder for katsai studios? """ 18:25:31debugStarting from Main flow 18:25:31debugTransition from (flow:Main) [node:Start] to [node:Check-Knowledge] 18:25:31debugExecute transition "No answer from knowledge" 18:25:31debugTransition from (flow:Main) [node:Check-Knowledge] to [node:Fallback] 18:25:31debugSending Message. Type: text. Text: I'm sorry, I don't have an answer to that. 18:25:31debugExecuting hook conversation_turn_action of agent "SummaryAgent" 18:25:31debugTransition from (flow:Main) [node:Fallback] to [node:End] 18:25:31debugExecuting "Conversation End" workflow 18:25:31debugTransition from (flow:Conversation End) [node:Entry] to [node:Standard] 18:25:31debugEnd of workflow 18:25:31debugExecuting hook conversation_turn_ended of agent "SummaryAgent" 18:25:31debugGenerating summary for conversation 2 new transcript lines... 18:25:31debugSummary successfully generated End of logs who is the chief cat herder for katsai studios? Conversation Started No valid answer found I'm sorry, I don't have an answer to that. Conversation Ended
c
@freezing-printer-49373 Can you provide some help in this case 🙂
f
Have you guys tried the webpage instead, it allows for more control.
it was introduced last week
you upload the xml with all relevant link
f
@freezing-printer-49373 Can you please provide a screenshot example? Not sure exactly what you mean by "Have you guys tried the webpage instead" and "you upload the xml with all relevant link". The sitemap.xml? Or some other xml?
c
this is what he's referring to in the KB. Yes the sitemap.xml

https://cdn.discordapp.com/attachments/1136324103456960642/1139569725442097192/Screenshot_2023-08-11_at_8.42.54_AM.png

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