Hey, I added my bot to a website but there seem to be many inconsistencies with it. Sometimes the trigger doesn’t work and there are other issues that are just out of my control. Im working for a client right now and it won’t be a good look if the bot performs this way. Is there a way to fix this? Is there a paid version that can host the bot better?

Hey @helpful-wall-45857 how are you triggering the bot from your website?

I’m just using the conversation started trigger

alright, and what kind of inconsistencies are there? Like, is the bot not sending a message?

Yeah. Sometimes the trigger doesn’t work. And the bot glitches where it sends messages and stuff which it isn’t supposed to. These errors don’t happen when I test the bot in the workflow itself but on the website

Would you be able to share the bot so we can verify on our end? You can DM it to me if you need to

please let us know if there was an error from your end or a botpress limitation

we recently restarted part of our infra- have you experienced any more strange behaviors?

@helpful-wall-45857 did you have any solution for this?

Nope