Reached chatbot limit, but haven't created any
# 🤝helpr
ripe-noon-33101
08/04/2023, 10:52 AMHey!
It says I have reached the limit, however I haven't created any, could someone help me out.
https://cdn.discordapp.com/attachments/1136974835474501664/1136974835688415252/Screenshot_2023-08-04_at_13.51.09.png▾
a
acceptable-kangaroo-64719
08/04/2023, 11:03 AMHey @ripe-noon-33101, are you part of a workspace with other people? Because a community plan limits to 5 bots, regardless of workspaces- ie you can have a workspace with two bots and a workspace with three bots and be at your limit.
r
ripe-noon-33101
08/04/2023, 11:07 AMNo, this is just my account...
a
acceptable-kangaroo-64719
08/04/2023, 11:27 AMcan you DM me your email? we'll look into it from our end
acceptable-kangaroo-64719
08/04/2023, 1:24 PMHey @ripe-noon-33101 the issue is that you can only have one workspace on the community plan
r
ripe-noon-33101
08/04/2023, 1:27 PMNow it has completely stopped working
https://cdn.discordapp.com/attachments/1136974835474501664/1137014037452947506/Screenshot_2023-08-04_at_16.27.14.png▾
ripe-noon-33101
08/04/2023, 1:28 PMSure I sent you a friend request
a
acceptable-kangaroo-64719
08/04/2023, 1:30 PMyeah we're restarting one of the servers right now, things are taking a while to load...
r
ripe-noon-33101
08/05/2023, 9:45 AMHey @acceptable-kangaroo-64719 I don't get it but the botpress account keeps lagging for me. I have now tried to create other accounts, but none of them work.
ripe-noon-33101
08/05/2023, 9:46 AMJust nothing loads + says "Failed to fetch the bot"
ripe-noon-33101
08/05/2023, 9:46 AMPerhaps you could help me out
ripe-noon-33101
08/05/2023, 9:47 AMI'd like to delete all the chatbots + other accounts if that would help
a
acceptable-kangaroo-64719
08/07/2023, 10:45 AMwe were upgrading our infta over the weekend. Is it still failing to fetch the bot for you?